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Business Process Outsourcing in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Process Outsourcing Market Research Report | Advisory & Financial Services | Other Outsourced Functions | 2016

Out of step: Offshoring trends have constrained industry revenue growth

The Business Process Outsourcing market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
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Annual Growth 12-17
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Annual Growth 17-22
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What is the Business Process Outsourcing industry?

The Business Process Outsourcing industry exhibits low capital intensity. For every dollar invested in capital, an estimated $21.25 is paid as wages. This low level of capital intensity is reflective of the highly labour intensive nature of the industry, with the majority of industry operations requiring significant labour input. The service-based nature and high skill requirements of the industry keep wage costs high. Automation and economies of scale have become increasingly important for industry operators over the past five years, with firms purchasing sophisticated computer systems and IT software to gain a competitive edge and reduce wage costs. As a result, capital intensity is expected to have increased slightly over the past five years... purchase to read more


Industry ProductsRelated ReportsTable of Contents
Major products in this industry
Customer relationship management servicesFinance and administration servicesHuman resources and recruitment servicesComputer software design and consultancy servicesAdvertising and marketing servicesDebt collection services

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