Put to the test: The popularity of smartphones and tablets has driven industry demand

The Software Testing Services industry has grown strongly over the past five years. Software testing is a vital part of software development and most IT projects will allocate resources to this process. Unlike traditional software developers, industry firms provide testing services to their clients. The rise in domestic internet speeds and accessibility over the past five years has prompted many companies to shift a greater proportion of their operations online or upgrade their core IT systems. This trend has driven demand for software testing services as companies aim to provide their online customers with the best user experience and ensure that sensitive data, such as financial information, is safe from unauthorised access. Industry revenue is expected to increase at an annualised 4.9%...read more.

Industry Statistics & Market Size
Annual Growth 13-18
Forecast Growth 18-23
Market Share of Companies

Industry Threats & Opportunities

  • Firms face strong external competition from software testing companies in low-cost countries
  • The growing prevalence of mobile applications has supported demand for software testing services
  • The growing reliance on software should lead to more efficient and value-added testing processes
  • Industry Report - Starting a New Business Chapter

    IBISWorld expects that the Software Testing Services industry exhibits medium barriers to entry. This is similar to most service-orientated industries in Australia that rely heavily on employees, with typically higher wage costs than non-service based industries. The toughest barrier for potential entrants is the relatively high skills base that software testers must hold. These are typically acquired through industry accreditation with the International Software Testing Qualifications Board.The ability of new entrants to build a large client portfolio is also a substantial barrier for new players, with many larger industry players already holding a dominant portfolio of downstream clients. New...purchase to read more.

    Additional Insights for the Software Testing Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Software Testing Services Industry are

  • Highly trained workforce
  • Ability to effectively communicate and negotiate
  • Ability to quickly adopt new technology
  • IBISWorld analysts also discuss how external factors such as Capital expenditure on computer software and Demand from computer system design services in the Software Testing Services industry impact industry performance..

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    What's in this report

    What is the Software Testing Services Industry?

    The industry provides software testing services for clients, such as performance testing, stability testing, usability testing and security testing. The industry does not sell its own software, but it may use internally developed software to complete its testing tasks.

    Industry Products
  • Operational testing
  • Performance testing
  • Automated tests
  • Security testing
  • Other services
  • Industry Activities
  • Performance testing
  • Operational testing
  • Functional testing
  • Security testing
  • Automated testing
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Capital expenditure on computer software
  • Demand from computer system design services
  • Demand from software publishing
  • Business confidence index

  • Current Performance
  • Demand for software
  • Outsourcing growth
  • Internal and external testing
  • Chart: Revenue Growth

  • Industry Outlook
  • Rising software reliance
  • The role of a tester
  • Testing focus
  • Combating security concerns
  • Table: Software Testing Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Software Testing Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Telecommunications Services
  • Internet Service Providers
  • Data Processing and Web Hosting Services
  • Software Publishing

  • Key Selling Industries
  • Computer and Software Retailing
  • Internet Service Providers

  • Products & Services
  • Performance testing
  • Operational testing
  • Security testing
  • Automated tests
  • Other services
  • Chart: Software Testing Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Software developers and IT firms
  • Financial services companies
  • Government
  • Other
  • Telecommunications providers
  • Healthcare firms
  • Chart: Major Market Segmentation for the Software Testing Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Software Testing Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Software Testing Services Industry

  • Industry Globalization
    Capgemini Australia Pty Limited, Planit Test Management Solutions Pty Ltd,
  • Table: Capgemini Australia Pty Limited - financial performance
  • Table: Planit Test Management Solutions Pty Ltd - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Software Testing Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Software Testing Services Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • Removing faults from software.
  • Functional Testing
  • Testing based on the functionality of a product. This includes operational, performance and automation tests.
  • Internet Of Things
  • The network of physical objects, such as devices, buildings vehicles and other items, embedded with software, sensors, and network connectivity that enables these objects to exchange data.
  • Istqb
  • Stands for International Software Testing Qualification Board, which is the international organisation that grants software testing accreditation.
  • Systems Development Life Cycle
  • A process for planning, developing, testing, and deploying an information system.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Software Testing Services market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Software Testing Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Software Testing Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Software Testing Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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