On the job: The low unemployment rate has boosted demand for industry services

IBISWorld’s Employee Assistance Program Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.


Industry Analysis & Industry Trends

Firms in the Employee Assistance Program Services industry supply important services to many workers. With relatively low unemployment rates and a tight labour market over most of the past five years, many companies have implemented employee assistance programs (EAPs) for a range of reasons. Firstly, EAP services are designed to assist employees in resolving or working through a variety of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are more likely to have an improved sense of wellbeing and be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs...

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What is the Employee Assistance Program Services industry?

In a highly competitive economic environment, companies and other organisations require an edge to deliver profit growth or achieve other specified goals for shareholders, stakeholders and owners. Companies are increasingly providing employee assistance program (EAP) services to contribute to these outcomes. Clients use industry services to improve employee satisfaction and reduce stress. In addition, EAP service providers assist with corporate training for workers and managers to help them deal with stress and other issues. Industry participants also provide advice regarding the strategic direction of a company and how it may affect worker wellbeing. How...

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Products & Brands

Major products in this industry
Personal issues services
Family issues services
Workplace issues services
Corporate training services and courses
Examples of brands in this Industry
Assure Programs
Ingeus Pty Limited

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Major Markets

Globalisation & Trade

Business Locations
Competitive Landscape
Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Barriers to Entry

Major Companies

Operating Conditions

Capital Intensity

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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