Overview

Flying high: Industry revenue soars on the back of increasing business tourist nights

IBISWorld’s Corporate Travel Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

REPORT SNAPSHOT

Industry Analysis & Industry Trends

The performance of the Corporate Travel Services industry has been underpinned by the upward trend in business tourist nights and steady growth in government spending over the past five years. However, industry revenue has been constrained by mixed business confidence, while operators have faced challenges arising from structural and technological changes. Industry revenue is expected to rise at an annualised 3.9% over the five years through 2016-17, to $825.8 million. This includes anticipated growth of 2.6% in the current year, due to a rise in business tourist nights and positive business confidence.

The proliferation of technology, particularly online sales platforms, has enabled industry firms to increase automation and trim their operating costs...

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What is the Corporate Travel Services industry?

The Corporate Travel Services industry is characterised by a low level of capital intensity. Industry operators are estimated to allocate $17.00 on wages for every dollar invested in capital. Despite the strong upward trend of investment in computer hardware and data storage over the past five years, the industry's capital intensity has remained low. This trend reflects the heavy reliance on labour for providing industry services, particularly consulting with clients and coordinating travel plans with downstream transport and accommodation suppliers. IBISWorld expects the industry to increasingly head towards automation and online operations, especially as upstream markets enhance their online booking capabilities to draw business away from industry players. As...

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Additional Insights for the Corporate Travel Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Corporate Travel Services Industry are

  • Being part of a group-buying, promotion and marketing scheme
  • Access to the latest available and most efficient technology and techniques
  • Having a loyal customer base
  • IBISWorld analysts also discuss how external factors such as Business tourist nights and Business confidence index in the Corporate Travel Services industry impact industry performance..

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    Products & Brands

    Major products in this industry
    Airline bookings
    Other transport bookings
    Accommodation bookings
    Other services
    Examples of brands in this Industry
    Carlson Wagonlit Travel
    Cievents
    Corporate Traveller
    FCM Travel Solutions
    4th Dimension
    Campus Travel
    Stage and Screen
    QBT

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Business tourist nights
  • Business confidence index
  • Government consumption expenditure
  • Trade-weighted index

  • Current Performance
  • Volatility
  • Government and international travellers
  • Profitability
  • Industry change and competition
  • Chart: Revenue Growth

  • Industry Outlook
  • Demand outlook
  • Profitability
  • Table: Corporate Travel Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Corporate Travel Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Professional, Scientific and Technical Services

  • Key Selling Industries
  • Domestic Airlines
  • Hotels and Resorts
  • International Airlines
  • Motels
  • Scenic and Sightseeing Transport

  • Products & Services
  • Accommodation bookings
  • Airline bookings
  • Other transport bookings
  • Other services
  • Chart: Corporate Travel Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Domestic business travellers
  • Outbound international business travellers
  • Inbound international business travellers
  • Chart: Major Market Segmentation for the Corporate Travel Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Corporate Travel Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Corporate Travel Services Industry

  • Industry Globalization
    Major Companies
    Flight Centre Travel Group LimitedCorporate Travel Management LimitedCarlson Wagonlit Australia Pty LimitedHelloworld Limited
  • Table: Flight Centre Travel Group Limited - financial performance
  • Table: Corporate Travel Management Limited - financial performance
  • Table: Carlson Wagonlit Australia Pty Limited - financial performance
  • Table: Helloworld Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Corporate Travel Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Corporate Travel Services Industry
    Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Revenue
  • Commission and other revenue retained by travel agents on bookings.
  • Suppliers
  • Providers of travel products and services. These include airlines, hotels and tour group operators.
  • Woag
  • WoAG or Whole-of-Australian-Government Travel Suppliers are preferred suppliers of travel services to the Australian Government.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Corporate Travel Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Corporate Travel Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Corporate Travel Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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