Flying high: Industry revenue soars on the back of increasing business tourist nights

The performance of the Corporate Travel Services industry has been underpinned by the upward trend in business tourist nights and steady growth in government spending over the past five years. However, industry revenue has been constrained by mixed business confidence, while operators have faced challenges arising from structural and technological changes. Industry revenue is expected to rise at an annualised 3.9% over the five years through 2016-17, to $825.8 million. This includes anticipated growth of 2.6% in the current year, due to a rise in business tourist nights and positive business confidence.The proliferation of technology, particularly online sales platforms, has enabled industry firms to increase automation and trim their operating more.

Industry Statistics & Market Size
Annual Growth 12-17
Forecast Growth 17-22

Industry Report - Industry Products Chapter

Services offered by the Corporate Travel Services industry can be broken down into airline bookings, accommodation bookings, other transport bookings and other services. These services are often provided by industry firms as part of an integrated travel management package. These packages are designed to make business travel more efficient for the industry's customers.Accommodation bookingsAccommodation booking services are the industry's largest segment, although this segment is expected to have declined slightly as a share of industry revenue over the past five years. Online comparison websites have contributed to this decline, as customers can easily compare their options to find cheaper accommodation on their own, bypassing industry operators. How...purchase to read more.

Additional Insights for the Corporate Travel Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Corporate Travel Services Industry are

  • Being part of a group-buying, promotion and marketing scheme
  • Access to the latest available and most efficient technology and techniques
  • Having a loyal customer base
  • IBISWorld analysts also discuss how external factors such as Business tourist nights and Business confidence index in the Corporate Travel Services industry impact industry performance..

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    What's in this report

    What is the Corporate Travel Services Industry?

    Industry firms cater for corporate clients travelling for business purposes. These agencies package accommodation, transport and leisure services for corporate clients, and work for commission.

    Industry Products
  • Airline bookings
  • Other transport bookings
  • Accommodation bookings
  • Other services
  • Industry Activities
  • Booking service provision
  • Ticket selling
  • Travel agency operation
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business tourist nights
  • Business confidence index
  • Government consumption expenditure
  • Trade-weighted index

  • Current Performance
  • Volatility
  • Government and international travellers
  • Profitability
  • Industry change and competition
  • Chart: Revenue Growth

  • Industry Outlook
  • Demand outlook
  • Profitability
  • Table: Corporate Travel Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Corporate Travel Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Professional, Scientific and Technical Services

  • Key Selling Industries
  • Domestic Airlines
  • Hotels and Resorts
  • International Airlines
  • Motels
  • Scenic and Sightseeing Transport

  • Products & Services
  • Accommodation bookings
  • Airline bookings
  • Other transport bookings
  • Other services
  • Chart: Corporate Travel Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Domestic business travellers
  • Outbound international business travellers
  • Inbound international business travellers
  • Chart: Major Market Segmentation for the Corporate Travel Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Corporate Travel Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Corporate Travel Services Industry

  • Industry Globalization
    Flight Centre Travel Group Limited, Corporate Travel Management Limited, Carlson Wagonlit Australia Pty Limited, Helloworld Travel Limited,
  • Table: Flight Centre Travel Group Limited - financial performance
  • Table: Corporate Travel Management Limited - financial performance
  • Table: Carlson Wagonlit Australia Pty Limited - financial performance
  • Table: Helloworld Travel Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Corporate Travel Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Corporate Travel Services Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • Commission and other revenue retained by travel agents on bookings.
  • Suppliers
  • Providers of travel products and services. These include airlines, hotels and tour group operators.
  • Woag
  • WoAG or Whole-of-Australian-Government Travel Suppliers are preferred suppliers of travel services to the Australian Government.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Corporate Travel Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Corporate Travel Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Corporate Travel Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Corporate Travel Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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