Junk mail: Industry revenue has fallen due to declining traditional mail volumes

Operators in the Postal and Courier Pick-up and Delivery Services industry have struggled with a changing operating environment over the past five years. Traditional mail volumes have steadily declined over the past decade as consumers and businesses have shifted to alternative communication methods, such as email, text message, phone calls and social media. According to New Zealand Post (NZ Post), the volume of traditional letters delivered to New Zealand households has been falling by 60 million per year over the past five years, significantly affecting industry revenue. Overall, industry revenue is expected to fall at an annualised 1.9% over the five years through 2018-19. This decline is anticipated to continue in the current year, with industry revenue dropping by...read more.

Industry Statistics & Market Size
Revenue
$2bn
Annual Growth 14-19
-1.9%
Forecast Growth 19-24
Profit
Employment
9,404
Businesses
3,404

Industry Threats & Opportunities

  • Industry revenue has fallen as traditional mail volumes have steadily declined
  • Rising online shopping activity has boosted revenue from parcel delivery services
  • Letter delivery volumes will continue to fall due to rising online communication
  • Industry Report - Industry Analysis Chapter

    The Postal and Courier Pick-up and Delivery Services industry has undergone significant structural change over the past five years, as rapidly declining traditional letter volumes have been gradually replaced by parcel delivery services. Industry revenue is expected to decline at an annualised 1.9% over the five years through 2018-19, to total $2.2 billion. Intensifying price competition among service providers is expected to contribute to a 5.1% drop in revenue in the current year.Traditional letter volumesThe volume of traditional letters delivered in New Zealand has steadily declined over the past decade. Dem...purchase to read more.

    Additional Insights for the Postal and Courier Pick-up and Delivery Services Industry

    IBISWorld has determined the most important Key Success Factors for the Postal and Courier Pick-up and Delivery Services are:

  • Proximity to key markets
  • Ability to alter goods and services produced in favour of market conditions
  • Prompt delivery to market
  • IBISWorld analysts also discuss how external factors such as Demand from online shopping and Internet subscribers in the Postal and Courier Pick-up and Delivery Services industry impact industry performance..

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    What's in this report

    What is the Postal and Courier Pick-up and Delivery Services in New Zealand Industry?

    Industry operators pick up, transport and deliver letters, documents, parcels and other items weighing less than 30 kilograms. Postal service operators pick up items from predetermined collection points such as post offices and postal agencies, whereas couriers engage in door-to-door pick-up (i.e. from residences or places of business).

    Industry Products
  • Courier services
  • Parcel delivery services
  • Letter delivery services
  • Other services
  • Industry Activities
  • Mail service
  • Post office operation
  • Mailbox rental service
  • Mailbox sorting, distribution and delivery
  • Postage stamp selling
  • Grocery delivery service
  • Courier pick-up and delivery service
  • Home delivery service
  • Messenger service
  • Food delivery service
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Demand from online shopping
  • Internet subscribers
  • Number of businesses
  • Number of households

  • Current Performance
  • Traditional letter volumes
  • Parcel delivery services
  • Industry structure
  • Food delivery services
  • Chart: Revenue Growth

  • Industry Outlook
  • Mail and parcel services
  • Industry changes
  • Innovation
  • Table: Postal and Courier Pick-up and Delivery Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Postal and Courier Pick-up and Delivery Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Legal Services in New Zealand
  • Banking in New Zealand
  • Consumers in New Zealand

  • Key Selling Industries
  • Commercial Vehicle Wholesaling in New Zealand
  • Fuel Retailing in New Zealand

  • Products & Services
  • Courier services
  • Parcel delivery services
  • Letter delivery services
  • Other services
  • Chart: Postal and Courier Pick-up and Delivery Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Other businesses
  • Financial and professional services firms
  • Manufacturers and wholesalers
  • Governments and public services providers
  • Consumers
  • Chart: Major Market Segmentation for the Postal and Courier Pick-up and Delivery Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Postal and Courier Pick-up and Delivery Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Postal and Courier Pick-up and Delivery Services Industry

  • Industry Globalization
    New Zealand Post Limited, Freightways Limited,
  • Table: New Zealand Post Limited - financial performance
  • Table: Freightways Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Postal and Courier Pick-up and Delivery Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Postal and Courier Pick-up and Delivery Services Industry
    Includes:
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Bulk Mail Services
  • Postal services that are offered at a discounted rate based on send large quantities of letters.
  • Letter
  • A postal item weighing less than 500 grams and that is less than 20 millimetres thick.
  • Parcel
  • A postal item weighing more than 500 grams but less than 30 kilograms, and that is less than 20 millimetres thick.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Postal and Courier Pick-up and Delivery Services in New Zealand market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Postal and Courier Pick-up and Delivery Services in New Zealand:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Postal and Courier Pick-up and Delivery Services in New Zealand market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Postal and Courier Pick-up and Delivery Services in New Zealand, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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