Aged Care Residential Services in New Zealand - Market Research Report

Aged Care Residential Services industry trends (2014-2019)

poll Average industry growth 2014–2019: 3.7%

In 2017, approximately 723,000 New Zealanders were over the age of 65 and 85,200 were over the age of 85. In the same year, approximately 32,000 New Zealanders were living in residential aged-care facilities. The Aged Care Residential Services industry has gradually changed over the past five years, as facilities have progressively moved to high-care or hospital level models in line with increased resident acuity levels. While the industry once heavily relied on institutionalised care, a growing number of players have been rolling out more contemporary integrated living options across aged residential care, retirement living and home care. Furthermore, the number of traditional standalone rest homes has fallen over the period, as older homes have bee...
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Aged Care Residential Services industry outlook (2019-2024)

poll Average industry growth 2019-2024: x.xlockPurchase this report or a membership to unlock the average company profit margin for this industry.

Revenue for the Aged Care Residential Services industry is projected to grow at a robust rate over the next five years, boosted by New Zealand's ageing population. Industry revenue is forecast to grow at an annualised X.X% over the five years through XXX-XX, to $X.X billion. While New Zealand will continue to have some of the world's highest rates of institutionalised care, the industry's identity will continue to change. The projected shift towards community-based models of care will help force this change. Longer life expectancies, and a projected increase in the incidences of chronic disease and comorbidities will add to the need for industry change. Government aged-care policies are also anticipated to influence the industry's operating environm...
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Aged Care Residential Services industry statistics

  • attach_money Market Size: $3bn
  • business Number of Businesses: 860
  • poll Average Industry Profit Margin: x.x%
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  • supervisor_account Industry Employment: 37,573

Biggest companies in the Aged Care Residential Services industry

The companies holding the largest market share in the Aged Care Residential Services in New Zealand industry include Bupa Care Services NZ Limited, Ryman Healthcare Limited and Oceania Healthcare Holdings Limited.

  • pie_chart Bupa Care Services NZ Limited Market Share: x.x%
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  • pie_chart Ryman Healthcare Limited Market Share: x.x%
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  • pie_chart Oceania Healthcare Holdings Limited Market Share: x.x%
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What is Aged Care Residential Services industry?

Industry Definition

Industry operators provide long-term residential care in rest homes, dementia units, psychogeriatric care units and long-stay hospitals for the over 65 age cohort. Operators can also provide short-term residential care including respite care, carer support and Accident Compensation Corporation care. Industry operators include for-profit organisations and not-for-profit entities and charities.

Industry Products and Services

  • Specialist dementia care
  • Psychogeriatric and other care
  • Rest home care
  • Long-term hospital care
  • All Others

Industry Activities

  • Provision of rest home care
  • Provision of long-term hospital care in a residential care setting
  • Provision of dementia care
  • Provision of psychogeriatric care

Market research report - table of contents

Industry Definition

Industry operators provide long-term residential care in rest homes, dementia units, psychogeriatric care units and long-stay hospitals for the over 65 age cohort. Operators can also provide short-term residential care including respite care, carer support and Accident Compensation Corporation care. Industry operators include for-profit organisations and not-for-profit entities and charities.

Main Activities

  • Provision of rest home care
  • Provision of long-term hospital care in a residential care setting
  • Provision of dementia care
  • Provision of psychogeriatric care

Similar Industries

Additional Resources

Industry Statistics Snapshot

Industry Structure

Executive Summary

Key External Drivers

The number of elderly people in the community and the prevalence of disabilities among the elderly affect demand for residential aged-care services. This ...
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Population aged 70 and older
Total government expenditure on aged care services
Average weekly earnings
Capital expenditure on construction

Current Performance

Changing demand patterns
Supply constraints
 Chart: Revenue Growth

Industry Outlook

Supply variables
 Table: Aged Care Residential Services in New Zealand - Market Research Report Industry Revenue Outlook

Industry Life Cycle

Life Cycle Reasons
 Chart: Benchmarking - Aged Care Residential Services in New Zealand - Market Research Report Industry Lifecycle vs The Economy

Supply Chain

Key Buying Industries

Consumers in New Zealand






Key Selling Industries

Hospitals in New Zealand
General Practice Medical Services in New Zealand
Medical, Surgical and Scientific Equipment Manufacturing in New Zealand
Pharmaceutical and Toiletry Goods Wholesaling in New Zealand



Products & Services

Aged-care residents are generally over the age of 65 and gain access to residential aged-care facilities through a formal needs assessment. Therefore, the...
People aged between 75 and 84
People aged between 65 and 74
People aged 64 and under



Demand Determinants

Demand for residential aged-care accommodation is mainly determined by demographic factors, including rising life expectancies and the proportion of the o...
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Major Markets

People aged between 75 and 84
People aged between 65 and 74
People aged 64 and under




 Chart: Major Market Segmentation for the Aged Care Residential Services in New Zealand - Market Research Report Industry

International Trade

Business Locations

Chart: Business Locations by State Chart: Business Locations by State

Market Share Concentration

The Aged Care Residential Services industry is fragmented, reflecting the presence of many small, privately owned operators. Religious or welfare organisa...
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Key Success Factors

Cost Structure Benchmarks

Profit, Purchases, Wages, Other Costs
 Chart: Cost Structure Benchmarking – Sector vs Aged Care Residential Services in New Zealand - Market Research Report

Basis of Competition

Internal competition
External competition

Barriers to Entry

 Table: Barriers to Entry Checklist for the Aged Care Residential Services in New Zealand - Market Research Report Industry

Industry Globalization

Bupa Care Services NZ Limited (Bupa) is an international corporation that generates revenue through operating rest home hospitals, retirement villages and...
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Bupa NZ

 Table: Bupa NZ - financial performance

Ryman Healthcare

 Table: Ryman Healthcare - financial performance

Oceania Healthcare

 Table: Oceania Healthcare - financial performance

Capital Intensity

The industry has low capital intensity, which reflects the service-based nature of the industry and the high level of personal care provided to residents....
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 Chart: Level of Capital Intensity for the Aged Care Residential Services in New Zealand - Market Research Report Industry
 Chart: Tools of the Trade: Growth Strategies for Success

Technology & Systems

Revenue Volatility

Chart: Volatility vs Industry Growth Chart: Volatility vs Industry Growth

Regulation & Policy

Industry Assistance

Table: Industry data Table: Industry Data for the Aged Care Residential Services in New Zealand Industry

Industry Revenue (2008-2026)
Industry Gross Product (2008-2026)
Establishments (2008-2026)
Businesses (2008-2026)
Employment (2008-2026)
Exports (2008-2026)
Imports (2008-2026)
Wages (2008-2026)
Domestic Demand (2008-2026)

Table: Annual Percentage Change for Key Industry Data Table: Annual Percentage Change for Key Industry Data

Table: Key Ratios for Industry Key Dat Table: Key Ratios for Industry Key Data

Table: Industry Financial Ratios Table: Industry Financial Ratios

Liquidity Ratios
Coverage Ratios
Leverage Ratios
Operating Ratios
Cash Flow & Debt Service Ratios (% of Sales)
Assets, %
Liabilities, %

EXTRA-CHARGE FACILITIES

PSYCHOGERIATRIC CARE

SWING BEDS

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Included in Report

  • Industry Financial Ratios
    Industry Financial Ratios
  • Revenue Forecasts
    Revenue Forecasts
  • Historical and Forecast Growth
    Historical and Forecast Growth
  • Industry Market Size
    Industry Market Size
  • Industry Major Players
    Industry Major Players
  • Profitability Analysis
    Profitability Analysis
  • SWOT Analysis
    SWOT Analysis
  • Industry Trends
    Industry Trends
  • Industry Operating Conditions
    Industry Operating Conditions
  • Porter's 5 Forces Analysis
    Porter's 5 Forces Analysis

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This report on Aged Care Residential Services in New Zealand:

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  • Includes the necessary information to perform SWOT, PEST and STEER analysis.
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The Aged Care Residential Services in New Zealand market research report includes:

  • Historical data and analysis for the key drivers of this industry
  • A five-year forecast of the market and noted trends
  • Detailed research and segmentation for the main products and markets
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