Overview

Rearranged: Increasing popularity of online booking sites constrains revenue growth

IBISWorld’s Travel Agency and Tour Arrangement Services in New Zealand market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

REPORT SNAPSHOT

Industry Analysis & Industry Trends

The Travel Agency and Tour Arrangement Services industry comprises many different players along the travel supply chain. Travel consolidators, shopfront travel agencies, online travel agencies, travel management companies and inbound tour operators (ITOs) sell travel packages to consumers, businesses and government. ITOs package New Zealand tour products to onsell to overseas travel agencies. Travel consolidators act as wholesalers, selling travel products to retail travel agencies. Online and shopfront travel agencies sell leisure travel products to consumers, which typically include transport, accommodation and other services.

Industry revenue is expected to grow at an annualised 0.5% over the five years through 2017-18, to reach $792.0 million...

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Industry Report - Industry Locations Chapter

The industry’s establishments are spread throughout the country, but are closely linked to population density and tourism activity in New Zealand’s regions. Auckland has the most industry establishments, as numerous bricks-and-mortar travel agencies are set up in popular areas that have high foot traffic. Less densely populated areas have fewer shopfronts, as travel agencies are more likely to remain profitable by targeting consumers online, reducing overheads. Tour operators have establishments set up in tourist hotspots, aiming to sell tour packages to foreign and domestic travellers.

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Additional Insights for the Travel Agency and Tour Arrangement Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Travel Agency and Tour Arrangement Services Industry are

  • Aggressive marketing/franchising - given the high level of competition
  • Having a wide and expanding product range
  • Experienced work force
  • IBISWorld analysts also discuss how external factors such as Consumer sentiment index and International travel to New Zealand in the Travel Agency and Tour Arrangement Services industry impact industry performance..

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    New Zealand Special Report

    Industry Products

    What is the Travel Agency and Tour Arrangement Services in New Zealand Industry?

    Industry players primarily assist individual customers and businesses with booking travel, which typically includes accommodation, transport and tour services. The industry also includes tour wholesalers and operators, and both online and bricks-and-mortar travel agencies.

    Industry Products
    Leisure travel arrangement services
    Corporate and government travel arrangement services
    Inbound tour arrangement services
    Travel consolidating services
    Industry Activities
    Tour retailing
    Tour wholesaling
    Travel consolidating
    Travel agency operations

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Consumer sentiment index
  • International travel to New Zealand
  • Real household discretionary income
  • Total visitor nights

  • Current Performance
  • Industry structure
  • Inbound tour operators
  • Industry participation
  • Online and shopfront travel agencies
  • Chart: Revenue Growth

  • Industry Outlook
  • Leisure tourism
  • Structural change
  • Industry participation
  • Corporate and government market
  • Table: Travel Agency and Tour Arrangement Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Travel Agency and Tour Arrangement Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Consumers in New Zealand

  • Key Selling Industries
  • Airlines in New Zealand
  • Hotels and Resorts in New Zealand
  • Scenic and Sightseeing Transport in New Zealand
  • Water Passenger Transport in New Zealand

  • Products & Services
  • Corporate and government travel arrangement services
  • Inbound tour arrangement services
  • Leisure travel arrangement services
  • Travel consolidating services
  • Chart: Travel Agency and Tour Arrangement Services Industry Products and Services Segmentation

  • Demand Determinants
  • Macro-economic factors
  • Global trends

  • Major Markets
  • International tourists
  • Households
  • Businesses
  • Government
  • Chart: Major Market Segmentation for the Travel Agency and Tour Arrangement Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Travel Agency and Tour Arrangement Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Travel Agency and Tour Arrangement Services Industry

  • Industry Globalization
    Major Companies
    Flight Centre (NZ) LimitedHelloworld Travel Services (NZ) Limited
  • Table: Flight Centre (NZ) Limited - financial performance
  • Table: Helloworld Travel Services (NZ) Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Travel Agency and Tour Arrangement Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Travel Agency and Tour Arrangement Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Total Transaction Value
  • The value of all travel packages sold by a travel agency, which is equivalent to the amount paid by consumers. Travel agencies typically derive revenue from a certain percentage of this value.
  • Travel Consolidators
  • A wholesaler that onsells accommodation, transport or tour services to retail travel agents.
  • Travel Service Providers
  • A downstream business that provides a service directly to consumers, such as accommodation, transport or tours.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Travel Agency and Tour Arrangement Services in New Zealand:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Travel Agency and Tour Arrangement Services in New Zealand market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Travel Agency and Tour Arrangement Services in New Zealand, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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