Unprepared: Fluctuations in business confidence have eroded industry revenue

The Office Administration and Document Preparation Services industry has operated in a tough market over the past five years. Demand for industry services has been affected by the tendency of businesses to outsource non-core activities, such as billing and record keeping, payroll processing, reception services or other business administration services, to industry operators. The number of businesses operating in New Zealand, and the total number of employees in the labour force are expected to have provided growth opportunities for the industry. However, significant annual fluctuations in business confidence, which placed downward pressure on demand for industry services, largely eroded industry revenue over the past five years...read more.

Industry Statistics & Market Size
Revenue
$620m
Annual Growth 13-18
-1.4%
Forecast Growth 18-23
Profit
Employment
4,270
Businesses
1,711
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Report - Industry Analysis Chapter

The Office Administration and Document Preparation Services industry has faced a challenging trading environment over the past five years. Growth in the number of businesses operating in New Zealand, and an increase in the total number of employees in the labour force boded well for industry services, creating an opportunity for revenue to grow over the period. However, industry revenue declined over the past five years due to significant annual fluctuations in the business confidence index, which declined over the period. Increasing use of payroll software and the shift towards online payroll systems have also hindered industry revenue growth over the period. As a result, industry revenue is expected to decline at an annualised 1.4% over the five years through 2017-18, to $620.0 mi...purchase to read more.

Additional Insights for the Office Administration and Document Preparation Services Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Office Administration and Document Preparation Services Industry are

  • Level of security provided/used
  • Access to highly skilled workforce
  • Having a loyal customer base
  • IBISWorld analysts also discuss how external factors such as Number of businesses and Total employees in the labour force in the Office Administration and Document Preparation Services industry impact industry performance..

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    What's in this report

    What is the Office Administration and Document Preparation Services in New Zealand Industry?

    Industry operators primarily provide a range of office administration services including payroll, clerical, billing and document preparation. Businesses outsource these services to industry operators. The provision of staff to undertake these tasks is not included as part of the industry.

    Industry Products
  • Payroll processing
  • Billing and record keeping
  • Document preparation
  • Other administrative services
  • Industry Activities
  • Billing and record keeping services
  • Payroll processing services
  • Clerical services
  • Reception services
  • Business administration services
  • Other office administration services
  • Document editing and proofreading services
  • Letter and resume writing services
  • Stenographic and transcription services
  • Typing, word processing and desktop publishing services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Number of businesses
  • Total employees in the labour force
  • Business confidence index
  • IT and telecommunications adoption

  • Current Performance
  • Industry landscape
  • Competition and profit
  • Enterprises and employment
  • Chart: Revenue Growth

  • Industry Outlook
  • Trading environment
  • Competition and profit
  • Enterprises and employment
  • Table: Office Administration and Document Preparation Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Office Administration and Document Preparation Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Hospitals in New Zealand
  • Correctional and Detention Services in New Zealand
  • Banking in New Zealand
  • Insurance Brokerage in New Zealand

  • Key Selling Industries
  • Computer and Computer Peripheral Retailing in New Zealand
  • Internet Service Providers and Web Search Portals in New Zealand

  • Products & Services
  • Payroll processing
  • Billing and record keeping
  • Other administrative services
  • Document preparation
  • Chart: Office Administration and Document Preparation Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Financial, professional and administrative service industries
  • Government, health and education industries
  • Other industries
  • Agriculture, mining and manufacturing industries
  • Entertainment, hospitality and tourism industries
  • Transport, telecommunication and utilities industries
  • Consumers
  • Chart: Major Market Segmentation for the Office Administration and Document Preparation Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Rent, utilities and depreciation
  • Administration
  • Other costs
  • Chart: Cost Structure Benchmarking – Sector vs Office Administration and Document Preparation Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Office Administration and Document Preparation Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Office Administration and Document Preparation Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Office Administration and Document Preparation Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Cloud Computing
  • Host server on the internet that store and manage data.
  • Self-Managed Payroll Software
  • Payroll software that streamlines and automates the payment process for operators.
  • Transcription
  • Converting speech into text or written format.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Office Administration and Document Preparation Services in New Zealand market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Office Administration and Document Preparation Services in New Zealand:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Office Administration and Document Preparation Services in New Zealand market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Office Administration and Document Preparation Services in New Zealand, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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