A clean sweep: Industry revenue has grown due to rising demand for services

Revenue for the Commercial Cleaning Services industry has increased strongly over the past five years, due to steady demand growth for a range of cleaning services across numerous markets. Large increases in industry enterprise numbers over the period have put some downward pressure on pricing across the industry. However, this trend has generally been offset by higher volumes, as demand has been growing at a solid rate.Growth in the number of private businesses and other organisations operating across the economy over the past five years has contributed significantly to industry revenue growth. A high proportion of mid-size firms and most large companies require at least some basic cleaning services from the industry on a regular or semi-regular basis...read more.

Industry Statistics & Market Size
Revenue
$2bn
Annual Growth 15-20
5.0%
Forecast Growth 20-25
x.x%lock
Profit
x.x%lock
Employment
27,100
Businesses
5,301
Market Share of Companies

Industry Threats & Opportunities

  • Demand for commercial cleaning services has grown strongly over the past five years
  • Higher labour force participation rates have increased residential demand for industry services
  • Increased outsourcing is projected to benefit the industry over the next five years

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    Industry Report - Industry Key Buyers Chapter

    The Commercial Cleaning Services industry is characterised by low market share concentration. In 2019-20, the four largest industry firms are projected to account for 15.5% of industry revenue. Industry concentration is projected to have remained stable over the past five years, due to Spotless NZ losing market share, while OCS NZ has grown at a steady pace.The large number of new firms entering the industry over the past five years has made it difficult for the bigger industry firms to significantly increase market share. Whi...purchase to read more.

    Additional Insights for the Commercial Cleaning Services Industry

    IBISWorld has determined the most important Key Success Factors for the Commercial Cleaning Services are:

  • Ability to attract local support/patronage
  • Ability to compete on tender
  • Economies of scale

    • IBISWorld analysts also discuss how external factors such as residential construction capital expenditure and Number of businesses in the Commercial Cleaning Services industry impact industry performance..

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    What's in this report

    Industry Products

    What is the Commercial Cleaning Services in New Zealand Industry?

    Industry operators provide a range of cleaning services, including commercial, domestic, street, window and gutter cleaning services. Firms that primarily clean carpets, motor vehicles, sewerage and storm drains are excluded from the industry.

    Industry Products
  • Interior building cleaning services
  • Washroom cleaning services
  • Exterior building and window cleaning services
  • Residential cleaning services
  • Street and road cleaning services
  • Other cleaning services
    • Industry Activities
  • Bathroom and toilet cleaning
  • Building interior and exterior cleaning (excluding sandblasting and steam cleaning)
  • Chimney and duct cleaning
  • Gutter cleaning
  • Janitorial services
  • House and residential building cleaning
  • Office and commercial building cleaning
  • Road and street cleaning
  • Transport equipment cleaning
  • Window cleaning
    • Table of Contents

    About this Industry

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources

    Industry at a Glance

    Industry Statistics Snapshot
    Industry Structure
    Executive Summary

    Industry Performance

    Executive Summary
    Key External Drivers
  • residential construction capital expenditure
  • Number of businesses
  • Labour force participation rate
  • Real household discretionary income
  • Business confidence index

    • Current Performance
  • Key demand drivers
  • Outsourcing trends
  • Revenue and profit growth
  • Enterprises and employment
  • Chart: Revenue Growth

    • Industry Outlook
  • Steady revenue growth
  • Future industry opportunities
  • Enterprises and employment
  • Table: Commercial Cleaning Services Industry Revenue Outlook

    • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Commercial Cleaning Services Industry Lifecycle vs The Economy

    • Products & Markets

    Supply Chains
    Key Buying Industries
  • Education and Training
  • Hospitals in New Zealand
  • Supermarkets, Grocery Stores and Convenience Stores in New Zealand
  • Hotels and Resorts in New Zealand
  • Consumers in New Zealand

    • Key Selling Industries
  • Commercial Vehicle Wholesaling in New Zealand
  • Industrial and Agricultural Chemical Product Wholesaling in New Zealand
  • Industrial Machinery and Gaming Manufacturing in New Zealand

    • Products & Services
  • Interior building cleaning services
  • Washroom cleaning services
  • Exterior building and window cleaning services
  • Other cleaning services
  • Street and road cleaning services
  • Residential cleaning services
  • Chart: Commercial Cleaning Services Industry Products and Services Segmentation

    • Demand Determinants
    Major Markets
  • Commercial building and office operators
  • Education and medical providers
  • Retailers and wholesalers
  • Hospitality operators
  • Other sectors
  • Industrial companies
  • Households
  • Governments
  • Chart: Major Market Segmentation for the Commercial Cleaning Services Industry

    • International Trade
    Business Locations
    Chart: Business Locations by State

    Competitive Landscape

    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Commercial Cleaning Services

    • Basis of Competition
  • Internal competition
  • External competition

    • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Commercial Cleaning Services Industry

    • Industry Globalization

    Major Companies

    Downer EDI Limited, OCS Group NZ Limited,
  • Table: Downer EDI Limited - financial performance
  • Table: OCS Group NZ Limited - financial performance

    • Operating Conditions

    Capital Intensity
  • Chart: Level of Capital Intensity for the Commercial Cleaning Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

    • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

    • Regulation & Policy
    Industry Assistance

    Key Statistics

    Table: Industry Data for the Commercial Cleaning Services Industry
    Includes:
  • Industry Revenue (2011-2025)
  • Industry Gross Product (2011-2025)
  • Establishments (2011-2025)
  • Businesses (2011-2025)
  • Employment (2011-2025)
  • Wages (2011-2025)
  • Wages (2011-2025)
  • Purchases (2011-2025)
  • Profit (2011-2025)
  • Depreciation (2011-2025)
  • Rent (2011-2025)
  • Utilities (2011-2025)
  • Other (2011-2025)

    • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data

    Jargon & Glossary

    Facilities Management
  • Controlling multiple aspects of a company's infrastructure and assets, such as building maintenance and repairs; lighting; cooling and heating; and IT services.
    • Integrated Services
  • Providing a range of services within the same contract. These services can include cleaning, security, catering, gardening and facilities management.
    • Outsourcing
  • The hiring of outside companies to perform services traditionally managed or conducted internally.
    • What Our Customers Say
    Why buy this report?

    IBISWorld’s Commercial Cleaning Services in New Zealand market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Commercial Cleaning Services in New Zealand:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Commercial Cleaning Services in New Zealand market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Commercial Cleaning Services in New Zealand, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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