No vacation: Industry revenue increases despite strong competition from Airbnb

The Hotels and Resorts in New Zealand market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.


Industry Analysis & Industry Trends

Increased tourism activity in New Zealand has boosted revenue for the Hotels and Resorts industry over the past five years. Industry players have benefited from increases in domestic tourist visitor nights, international tourist visitor nights and business tourist nights over the period. Increased tourism activity boosted the potential pool of guests for industry operators. However, intensifying competition in the accommodation sector has limited industry growth over the past five years. In addition to competing among themselves, industry firms are increasingly facing competitive pressures from serviced apartment operators and properties listed on accommodation-sharing network Airbnb. Despite these challenges, industry revenue is expected to increase at an annualised 3.0%...

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Industry Report - Industry Products Chapter

Industry operators primarily generate revenue through the provision of hotel and resort accommodation. Accommodation quality can be broadly split into luxury and other. Qualmark is New Zealand's official tourism quality system, and industry players can apply to become Qualmark accredited. Qualmark provides a star rating out of five to accredited hotel operators, depending on the quality of rooms, facilities and services. Industry operators also generate revenue through the sale of food and beverages, and through other services such as valet parking.

Other accommodation

The largest share of industry revenue is generated through the provision of non-luxury accommodation. Est..

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Additional Insights for the Hotels and Resorts Industry

IBISWorld identifies 250 Key Success Factors for a business.The most important for the Hotels and Resorts Industry are

  • Proximity to key markets
  • Having a loyal customer base
  • Access to highly skilled workforce
  • IBISWorld analysts also discuss how external factors such as Domestic tourist visitor nights and International tourist visitor nights in the Hotels and Resorts industry impact industry performance..

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    New Zealand Special Report

    Industry Products

    What is the Hotels and Resorts in New Zealand Industry?

    Industry players operate hotel and resort accommodation. Most industry operators also generate revenue by providing additional services, such as the sale of food and beverages. Industry establishments are typically more expensive than other accommodation options, such as motels, due to the greater number of facilities and amenities on offer.

    Industry Products
    Luxury accommodation
    Other accommodation
    Food and beverages
    Other products and services
    Industry Activities
    Hotel operation
    Hotel management
    Resort operation
    Resort management

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Domestic tourist visitor nights
  • International tourist visitor nights
  • Business tourist nights
  • Consumer sentiment index
  • Real household discretionary income
  • International travel by New Zealanders

  • Current Performance
  • Revenue and profitability
  • Increasing tourism activity
  • Industry structure
  • Chart: Revenue Growth

  • Industry Outlook
  • Revenue and profitability
  • Luxury hotels
  • Industry structure
  • Table: Hotels and Resorts Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Hotels and Resorts Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Travel Agency and Tour Arrangement Services in New Zealand
  • Consumers in New Zealand

  • Key Selling Industries
  • Commercial and Industrial Building Construction in New Zealand
  • Liquor and Tobacco Product Wholesaling in New Zealand
  • Meat, Poultry and Smallgoods Wholesaling in New Zealand
  • Textile Product Wholesaling in New Zealand

  • Products & Services
  • Other accommodation
  • Luxury accommodation
  • Food and beverages
  • Other products and services
  • Chart: Hotels and Resorts Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Domestic leisure travellers
  • International leisure travellers
  • Business travellers
  • Other travellers
  • Chart: Major Market Segmentation for the Hotels and Resorts Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Purchases
  • Rent
  • Utilities
  • Depreciation
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Hotels and Resorts

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Hotels and Resorts Industry

  • Industry Globalization
    Major Companies
    Millennium & Copthorne Hotels New Zealand Limited
  • Table: Millennium & Copthorne Hotels New Zealand Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Hotels and Resorts Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Hotels and Resorts Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
  • An accommodation-sharing network that allows individuals to rent out their property (or room in their property) to travellers.
  • Inbound Tourism
  • The act of a non-resident visiting a country, which in this case is New Zealand.
  • Outbound Tourism
  • The act of a New Zealand resident visiting another country.
  • Zero-Hour Contracts
  • A work contract where the employer is not obliged to provide minimum working hours. In addition, the employee is not obliged to accept any work offered.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Hotels and Resorts in New Zealand:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Hotels and Resorts in New Zealand market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Hotels and Resorts in New Zealand, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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