More customers: Complex import regulations have boosted demand for industry services

IBISWorld’s Customs Agency Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.


Market Share of Companies
There are no companies with a dominant market share in this industry
Industry Statistics & Market Size
Annual Growth
2012 - 2017
Annual Growth
2017 - 2022

Industry Threats & Opportunities

  • Australia's imports have grown solidly, aided by declining domestic manufacturing
  • Stagnant pricing has constrained industry revenue, despite overall trade growth
  • Industry operators will increasingly provide online processing and tracking of shipments

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    Industry Analysis & Industry Trends

    The Customs Agency Services industry's revenue has grown slowly over the past five years. Industry revenue is expected to grow at an annualised 0.6% over the five years through 2016-17, to $1.1 billion. This growth includes a projected 0.1% rise in 2016-17. Growth in import volumes has supported industry revenue over the past five years, but stagnant pricing has constrained revenue growth. The industry is dominated by small firms, and competition has meant that gains from efficiency improvements have mostly been passed on to customers. Wage costs have also increased over the period. As a result, industry profit has declined slightly over the past five years...

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    Industry Report - Industry Analysis Chapter

    Revenue for the Customs Agency Services industry has grown slowly over the past five years. Industry revenue is expected to increase at an annualised 0.6% over the five years through 2016-17. Technological advancements have increased the level of automation in the industry, which has reduced prices and constrained revenue growth. Furthermore, volatile international trade volumes have caused industry revenue to fluctuate. Industry revenue is forecast to grow 0.1% in 2016-17, to $1.1 billion.

    Pricing issues

    Historically, the industry’s fortunes have been closely linked to trade patterns, particularly imports. Import clearances generate almost 90% of industry revenue. Imp..

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    Additional Insights for the Customs Agency Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Customs Agency Services Industry are

  • Provision of development programs for personnel
  • Ability to provide services in diverse locations
  • Access to highly skilled workforce
  • IBISWorld analysts also discuss how external factors such as Demand from wholesale trade and Value of merchandise trade imports in the Customs Agency Services industry impact industry performance..

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    Industry Products

    What is the Customs Agency Services Industry?

    Industry operators primarily provide customs services. These services include customs clearance and documentation preparation for imports and exports, but exclude freight forwarding, border control and surveillance.

    Industry Products
    Sea cargo reporting
    Air cargo reporting
    Export clearance
    Industry Activities
    Customs agency service provision
    Customs clearance service provision
    Export documentation preparation service provision
    Import documentation preparation service provision

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Demand from wholesale trade
  • Value of merchandise trade imports
  • Capital expenditure by the private sector
  • Value of merchandise trade exports

  • Current Performance
  • Pricing issues
  • Free trade agreements
  • Establishments and profit
  • Chart: Revenue Growth

  • Industry Outlook
  • Pricing issues
  • Industry participation
  • Enforcement and legislation
  • Table: Customs Agency Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Customs Agency Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Nursery Production
  • Mining

  • Key Selling Industries
  • General Warehousing and Cold Storage
  • Rail, Air and Sea Freight Forwarding
  • Road Freight Forwarding

  • Products & Services
  • Sea cargo reporting
  • Air cargo reporting
  • Export clearance
  • Chart: Customs Agency Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Machinery, transport equipment and parts industries
  • Chemicals industries and fuels
  • Miscellaneous manufacturers
  • Clothing and footwear industries
  • Other
  • Chart: Major Market Segmentation for the Customs Agency Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Customs Agency Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Customs Agency Services Industry

  • Industry Globalization
    Major Companies
    There are no major players in this industry
    Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Customs Agency Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Customs Agency Services Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Department Of Immigration And Border Protection
  • An organisation that manages Australia's border security.
  • Electronic Data Interchange (Edi)
  • Computer systems that allow the transmission of data between establishments. This is one of the methods of communicating with the Department of Immigration and Border Protection's platforms.
  • Integrated Cargo System
  • A platform used by the Department of Immigration and Border Protection to accept and process documentation.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Customs Agency Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Customs Agency Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Customs Agency Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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