More customers: Complex import regulations have boosted demand for industry services

The Customs Agency Services industry's revenue has grown slowly over the past five years. Industry revenue is expected to grow at an annualised 0.2% over the five years through 2017-18, to $1.1 billion. This growth includes an anticipated rise of 0.6% in 2017-18. Rising international trade volumes have supported industry revenue growth over the past five years, but stagnant pricing has constrained this growth. The industry is dominated by small firms, and competition has meant that gains from efficiency improvements have mostly been passed on to customers. Subcontractor expenses have also increased over the period. As a result, industry profitability has declined over the past five more.

Industry Statistics & Market Size
Annual Growth 13-18
Forecast Growth 18-23
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • Australia's demand for imports has grown solidly, aided by declining domestic manufacturing
  • Stagnant pricing has constrained industry revenue, despite overall trade growth
  • Industry operators will increasingly provide online processing and tracking of shipments
  • Industry Report - Starting a New Business Chapter

    The industry has moderate barriers to entry, despite low initial capital expenditure requirements. Securing clients as a new operator can be difficult, as a good reputation is essential. Mistakes by a customs broker can be costly for the client, as it can lead to products being held up at customs or clients being forced to pay additional fees. As a result, a reputation for quality, reliable service is essential to acquire new and repeat clients.Customs agents are required to be licensed by successfully completing a prescribed course in trade documentation and customs legislation. Customs agents also need to prove that they have experience working in a trade-related industry. Obt...purchase to read more.

    Additional Insights for the Customs Agency Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Customs Agency Services Industry are

  • Provision of development programs for personnel
  • Ability to provide services in diverse locations
  • Access to highly skilled workforce
  • IBISWorld analysts also discuss how external factors such as Demand from wholesale trade and Value of merchandise trade imports in the Customs Agency Services industry impact industry performance..

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    What's in this report

    What is the Customs Agency Services Industry?

    Industry operators primarily provide customs services. These services include customs clearance and documentation preparation for imports and exports, but exclude freight forwarding, border control and surveillance.

    Industry Products
  • Sea cargo reporting
  • Air cargo reporting
  • Export clearance
  • Industry Activities
  • Customs agency service provision
  • Customs clearance service provision
  • Export documentation preparation service provision
  • Import documentation preparation service provision
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Demand from wholesale trade
  • Value of merchandise trade imports
  • Capital expenditure by the private sector
  • Value of merchandise trade exports

  • Current Performance
  • Pricing issues
  • Free trade agreements
  • Establishments and profit
  • Chart: Revenue Growth

  • Industry Outlook
  • Pricing issues
  • Industry participation
  • Enforcement and legislation
  • Table: Customs Agency Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Customs Agency Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Nursery Production
  • Mining

  • Key Selling Industries
  • General Warehousing and Cold Storage
  • Rail, Air and Sea Freight Forwarding
  • Road Freight Forwarding

  • Products & Services
  • Sea cargo reporting
  • Air cargo reporting
  • Export clearance
  • Chart: Customs Agency Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Machinery and transport equipment and parts industries
  • Chemical and fuel industries
  • Clothing and footwear industries
  • Miscellaneous manufacturers
  • Other
  • Chart: Major Market Segmentation for the Customs Agency Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Subcontractors
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Customs Agency Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Customs Agency Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Customs Agency Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Customs Agency Services Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Department Of Immigration And Border Protection
  • An organisation that manages Australia's border security.
  • Electronic Data Interchange (Edi)
  • Computer systems that allow the transmission of data between establishments. This is one of the methods of communicating with the Department of Immigration and Border Protection's platforms.
  • Integrated Cargo System
  • A platform used by the Department of Immigration and Border Protection to accept and process documentation.
  • What Our Customers Say

    Why buy this report?

    The Customs Agency Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Customs Agency Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Customs Agency Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Customs Agency Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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