More customers: Complex import regulations have boosted demand for industry services

IBISWorld’s Customs Agency Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.


Market Share of Companies
There are no companies with a dominant market share in this industry
Industry Statistics & Market Size
Annual Growth
2012 - 2017
Annual Growth
2017 - 2022

Industry Analysis & Industry Trends

The Customs Agency Services industry's revenue has grown slowly over the past five years. Industry revenue is expected to grow at an annualised 0.6% over the five years through 2016-17, to $1.1 billion. This growth includes a projected 0.1% rise in 2016-17. Growth in import volumes has supported industry revenue over the past five years, but stagnant pricing has constrained revenue growth. The industry is dominated by small firms, and competition has meant that gains from efficiency improvements have mostly been passed on to customers. Wage costs have also increased over the period. As a result, industry profit has declined slightly over the past five years...

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Industry Report - Industry Products Chapter

The services offered by operators in the Customs Agency Services industry can be segmented into import and export clearances. Import clearances dominate, accounting for an estimated 89.7% of industry revenue. Imports are divided into air and sea cargo reporting. Export clearances make up the balance.

Export clearance

Export brokers work with customs on behalf of clients. They lodge a series of forms required by customs to verify the goods being exported and confirm compliance with all appropriate laws and regulations. Once exported goods are verified, cargo is consolidated and transported to its place of export for departure. Thi..

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Industry Products

What is the Customs Agency Services Industry?

Industry operators primarily provide customs services. These services include customs clearance and documentation preparation for imports and exports, but exclude freight forwarding, border control and surveillance.

Industry Products
Sea cargo reporting
Air cargo reporting
Export clearance
Industry Activities
Customs agency service provision
Customs clearance service provision
Export documentation preparation service provision
Import documentation preparation service provision

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Demand Determinants
Major Markets
International Trade
Business Locations

Competitive Landscape

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
industry Globalisation

Major Companies

Operating Conditions

Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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