Postal Services in Australia - Market Research Report

Postal Services industry trends (2014-2019)

poll Average industry growth 2014–2019: 2.7%

The Postal Services industry was once the main vehicle for communication in Australia, but changes in technology long ago disrupted this monopoly. The industry has been adapting to a long-term decline in mail volumes over the past five years. As one of the largest logistics companies in Australia and a monopoly provider of certain mail services, Australia Post dominates the industry. Other players in the industry are focused on third-party communications services such as bulk mail-outs. These different entities are united by the delivery chain that begins with centralised collection and ends at the recipient. In contrast, the related Courier Pick-up and Delivery Services industry provides door-to-door services. Australia Post and bulk mail houses ha...
lock
Purchase this report or a membership to unlock our full summary for this industry.

Postal Services industry outlook (2019-2024)

poll Average industry growth 2019-2024: x.xlockPurchase this report or a membership to unlock the average company profit margin for this industry.

The Postal Services industry is anticipated to grow over the next five years. Demand for parcel services is forecast to continue increasing over the period, but demand from this segment is anticipated to mature as growth in online shopping slows. However, ongoing declines in letter delivery services and contractions in bulk mail services are projected to limit industry growth over the next five years. Industry revenue is forecast to rise at an annualised X.X% over the five years through XXX-XX, to reach $X.X billion. Growing parcel volumes are also projected to lift industry profitability slightly over the period. Over the next five years, the Federal Government is anticipated to loosen Australia Post's Community Service Obligations in response to de...
lock
Purchase this report or a membership to unlock our full summary for this industry.

Postal Services industry statistics

  • attach_money Market Size: $8bn
  • business Number of Businesses: 4,978
  • poll Average Industry Profit Margin: x.x%
    lock
    Purchase this report or a membership to unlock the average company profit margin for this industry.
  • supervisor_account Industry Employment: 33,809

Biggest companies in the Postal Services industry

The companies holding the largest market share in the Postal Services in Australia industry include Australian Postal Corporation.

  • pie_chart Australian Postal Corporation Market Share: x.x%
    lock
    Purchase this report or a membership to unlock our full summary for this industry.

What is Postal Services industry?

Industry Definition

Organisations in the industry pick up and deliver letters, documents and parcels, which usually weigh less than 30 kilograms. Pick-up takes place at predetermined collection points such as post offices and postal agencies. The industry excludes the activities of couriers but includes organisations that operate collection points and bulk mail houses.

Industry Products and Services

  • Reserved mail services
  • Non-regulated mail services
  • Parcel delivery
  • Retail
  • Bulk mail services

Industry Activities

  • Mail services
  • Postal agency operations
  • Post office operations
  • Bulk mail services
  • Mailbox rental services

Market research report - table of contents

Industry Definition

Organisations in the industry pick up and deliver letters, documents and parcels, which usually weigh less than 30 kilograms. Pick-up takes place at predetermined collection points such as post offices and postal agencies. The industry excludes the activities of couriers but includes organisations that operate collection points and bulk mail houses.

Main Activities

  • Mail services
  • Postal agency operations
  • Post office operations
  • Bulk mail services
  • Mailbox rental services

Similar Industries

Additional Resources

Industry Statistics Snapshot

Industry Structure

Executive Summary

Key External Drivers

Courier and pick-up delivery services compete with industry firms, as both industries deliver parcels to the same customers. Therefore, an increase in dem...
lock
Purchase this report or a membership to unlock the full breakdown of the key external drivers in this industry.
Demand from courier pick-up and delivery services
Demand from business process outsourcing in Australia
Number of households
Demand from online shopping

Current Performance

Declining economies of scale
Growing use of parcels
 Chart: Revenue Growth

Industry Outlook

Mail decline
Structural shifts
Network challenges
 Table: Postal Services in Australia - Market Research Report Industry Revenue Outlook

Industry Life Cycle

Life Cycle Reasons
 Chart: Benchmarking - Postal Services in Australia - Market Research Report Industry Lifecycle vs The Economy

Supply Chain

Key Buying Industries

Electricity, Gas, Water and Waste Services
Financial and Insurance Services
Public Administration and Safety
Consumers in Australia



Key Selling Industries

Telecommunications and Other Electrical Goods Wholesaling in Australia
Commercial Vehicle Wholesaling in Australia
Fuel Retailing in Australia




Products & Services

Major player Australia Post dominates the industry due to their monopoly on issuing postage stamps, which is regulated by the Australian Postal Corporatio...
Businesses communicating with consumers
Governments and government service providers
Consumers



Demand Determinants

The industry has diversified major markets. Demand from businesses was traditionally linked to business activity, with greater activity generating a great...
lock
Purchase this report or a membership to unlock the full analysis of the demand determinants in this industry.

Major Markets

Businesses communicating with consumers
Governments and government service providers
Consumers




 Chart: Major Market Segmentation for the Postal Services in Australia - Market Research Report Industry

International Trade

Business Locations

Chart: Business Locations by State Chart: Business Locations by State

Market Share Concentration

The industry is extremely concentrated, with just one major player, Australia Post, estimated to contribute approximately 90% of industry revenue in the c...
lock
Purchase this report or a membership to unlock the full analysis of the market share concentration in this industry.

Key Success Factors

Cost Structure Benchmarks

Profit, Purchases, Wages, Other Costs
 Chart: Cost Structure Benchmarking – Sector vs Postal Services in Australia - Market Research Report

Basis of Competition

Internal competition
External competition

Barriers to Entry

 Table: Barriers to Entry Checklist for the Postal Services in Australia - Market Research Report Industry

Industry Globalization

The Australian Postal Corporation (Australia Post) has been Australia's main postal services provider since the first Postal Act of 1825. Australia Post p...
lock
Purchase this report or a membership to unlock the full analysis of the major players in this industry.

Australia Post

 Table: Australia Post - financial performance

Capital Intensity

The Postal Services industry exhibits a low level of capital intensity. For every dollar spent on wages in 2018-19, an estimated $0.09 is invested in capi...
lock
Purchase this report or a membership to unlock the full analysis of the capital intensity of this industry.
 Chart: Level of Capital Intensity for the Postal Services in Australia - Market Research Report Industry
 Chart: Tools of the Trade: Growth Strategies for Success

Technology & Systems

Revenue Volatility

Chart: Volatility vs Industry Growth Chart: Volatility vs Industry Growth

Regulation & Policy

Industry Assistance

Table: Industry data Table: Industry Data for the Postal Services in Australia Industry

Industry Revenue (2007-2025)
Industry Gross Product (2007-2025)
Establishments (2007-2025)
Businesses (2007-2025)
Employment (2007-2025)
Exports (2007-2025)
Imports (2007-2025)
Wages (2007-2025)
Domestic Demand (2007-2025)

Table: Annual Percentage Change for Key Industry Data Table: Annual Percentage Change for Key Industry Data

Table: Key Ratios for Industry Key Dat Table: Key Ratios for Industry Key Data

Table: Industry Financial Ratios Table: Industry Financial Ratios

Liquidity Ratios
Coverage Ratios
Leverage Ratios
Operating Ratios
Cash Flow & Debt Service Ratios (% of Sales)
Assets, %
Liabilities, %

LETTER

PARCEL

PRE-SORT LETTER

UPU

Purchase to Read Full Report

100% Money Back Guarantee Digicert Trusted

Included in Report

  • Industry Financial Ratios
    Industry Financial Ratios
  • Revenue Forecasts
    Revenue Forecasts
  • Historical and Forecast Growth
    Historical and Forecast Growth
  • Industry Market Size
    Industry Market Size
  • Industry Major Players
    Industry Major Players
  • Profitability Analysis
    Profitability Analysis
  • SWOT Analysis
    SWOT Analysis
  • Industry Trends
    Industry Trends
  • Industry Operating Conditions
    Industry Operating Conditions
  • Porter's 5 Forces Analysis
    Porter's 5 Forces Analysis

Why buy this report on the Postal Services industry?

IBISWorld industry market research reports enable you to:

  • Find out about key industry trends
  • Identify threats and opportunities
  • Inform your decisions for marketing, strategy and planning
  • Quickly build competitive intelligence

This report on Postal Services in Australia:

  • Provides Market Size information to assist with planning and strategic decisions.
  • Includes the necessary information to perform SWOT, PEST and STEER analysis.
  • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
  • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.

The Postal Services in Australia market research report includes:

  • Historical data and analysis for the key drivers of this industry
  • A five-year forecast of the market and noted trends
  • Detailed research and segmentation for the main products and markets
  • An assessment of the competitive landscape and market shares for major companies
  • And of course, much more

IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Postal Services in Australia, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

Trusted by More Than 10,000 Clients Around the World

  • IBISWorld client - VISA
  • IBISWorld client - ADP
  • IBISWorld client - Deloitte
  • IBISWorld client - AMEX
  • IBISWorld client - Bank of Montreal
clear