Overview

Poor delivery: Revenue has shrunk despite online shopping boom aiding courier demand

The Courier Pick-up and Delivery Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

REPORT SNAPSHOT

Industry Threats & Opportunities

  • Online retailers have required the industry's services to deliver goods to customers
  • The industry has expanded the reach of its services over the past five years
  • Ecommerce, particularly through custom transport for online retailers, will drive growth

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    Industry Analysis & Industry Trends

    The Courier Pick-up and Delivery Services industry transports items weighing less than 30 kilograms from one destination to another, connecting businesses to their clients, and consumers to each other. All sectors of the economy demand services from the industry. However, over the past five years, the performance of the retail and mining segments of the economy has significantly influenced the industry. While Mining division growth had strengthened the industry over the past decade, declines in mining capital expenditure since 2013-14 have reduced demand from this segment. Additionally, Australia Post's complete acquisition of StarTrack Express has moved StarTrack's operations into the Postal Services industry...

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    Industry Report - Industry Products Chapter

    The industry's key service is door-to-door delivery of parcels and express letters in Australia. It can be further broken down into point-to-point delivery, intra-depot services, depot-to-point delivery and set-run services.

    Point-to-point delivery

    Point-to-point delivery services typically occur in a city or a limited geographical area. They involve the collection and delivery of items from the sender to the recipient, with minimal handling in between. The simplicity of this service masks its labour intensiveness, as it is an area of industry activity with less scope for efficiency gains beyond route planning and the now-common use of barcodes. Ove..

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    Additional Insights for the Courier Pick-up and Delivery Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Courier Pick-up and Delivery Services Industry are

  • Effective cost controls
  • Optimum capacity utilisation
  • Ability to alter services in favour of market conditions
  • IBISWorld analysts also discuss how external factors such as Household consumption expenditure and Number of businesses in the Courier Pick-up and Delivery Services industry impact industry performance..

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    New Zealand Special Report

    Industry Products

    What is the Courier Pick-up and Delivery Services Industry?

    Businesses in the industry engage in door-to-door pick-up (i.e. from residences or places of business), transport and delivery of letters, documents, parcels and other items weighing less than 30 kilograms. Industry services are provided within Australia, with the destination or origin of goods both international and domestic.

    Industry Products
    Point-to-point delivery
    Depot-to-point delivery
    Set-run services
    Intra-depot services
    Industry Activities
    Customised express pick-up and delivery services
    Grocery delivery service
    Home delivery service
    Messenger service
    Other pick-up and delivery services

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Household consumption expenditure
  • Number of businesses
  • Demand from online shopping
  • Actual capital expenditure on mining
  • Demand from postal services

  • Current Performance
  • Retail demand builds
  • Mining spending drops
  • Competition increases
  • Chart: Revenue Growth

  • Industry Outlook
  • Internal innovation
  • External change
  • Table: Courier Pick-up and Delivery Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Courier Pick-up and Delivery Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Online Shopping
  • Consumers

  • Key Selling Industries
  • Commercial Vehicle Wholesaling
  • Computer System Design Services
  • Fuel Retailing
  • Motor Vehicle New Parts Wholesaling

  • Products & Services
  • Depot-to-point delivery
  • Point-to-point delivery
  • Intra-depot services
  • Set-run services
  • Chart: Courier Pick-up and Delivery Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Wholesalers and manufacturers
  • Professional, scientific and technical services industries
  • Retailers
  • Mining-related markets
  • Chart: Major Market Segmentation for the Courier Pick-up and Delivery Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Courier Pick-up and Delivery Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Courier Pick-up and Delivery Services Industry

  • Industry Globalization
    Major Companies
    Toll Holdings LimitedDHL Express (Australia) Pty Limited
  • Table: Toll Holdings Limited - financial performance
  • Table: DHL Express (Australia) Pty Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Courier Pick-up and Delivery Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Courier Pick-up and Delivery Services Industry
    Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Express Delivery
  • Delivers within 24 hours.
  • Fuel Surcharge
  • Additional fee to cover the high cost of fuel.
  • Postal Service
  • Delivery services provided by the monopoly postage service provider Australia Post.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Courier Pick-up and Delivery Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Courier Pick-up and Delivery Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Courier Pick-up and Delivery Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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