Overview

Poor delivery: Revenue has shrunk despite online shopping boom aiding courier demand

IBISWorld’s Courier Pick-up and Delivery Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

REPORT SNAPSHOT

Industry Analysis & Industry Trends

The Courier Pick-up and Delivery Services industry transports items weighing less than 30 kilograms from one destination to another, connecting businesses to their clients, and consumers to each other. All sectors of the economy demand services from the industry. However, over the past five years, the performance of the retail and mining segments of the economy has significantly influenced the industry. While Mining division growth had strengthened the industry over the past decade, declines in mining capital expenditure since 2013-14 have reduced demand from this segment. Additionally, Australia Post's complete acquisition of StarTrack Express has moved StarTrack's operations into the Postal Services industry...

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Industry Report - Industry Products Chapter

The industry's key service is door-to-door delivery of parcels and express letters in Australia. It can be further broken down into point-to-point delivery, intra-depot services, depot-to-point delivery and set-run services.

Point-to-point delivery

Point-to-point delivery services typically occur in a city or a limited geographical area. They involve the collection and delivery of items from the sender to the recipient, with minimal handling in between. The simplicity of this service masks its labour intensiveness, as it is an area of industry activity with less scope for efficiency gains beyond route planning and the now-common use of barcodes. Ove..

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Industry Products

What is the Courier Pick-up and Delivery Services Industry?

Businesses in the industry engage in door-to-door pick-up (i.e. from residences or places of business), transport and delivery of letters, documents, parcels and other items weighing less than 30 kilograms. Industry services are provided within Australia, with the destination or origin of goods both international and domestic.

Industry Products
Point-to-point delivery
Depot-to-point delivery
Set-run services
Intra-depot services
Industry Activities
Customised express pick-up and delivery services
Grocery delivery service
Home delivery service
Messenger service
Other pick-up and delivery services

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Demand Determinants
Major Markets
International Trade
Business Locations

Competitive Landscape

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
industry Globalisation

Major Companies

Operating Conditions

Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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