Package deal: Strong growth in online shopping has boosted demand for parcel delivery

The Courier Pick-up and Delivery Services industry transports items weighing less than 30 kilograms from one destination to another, connecting businesses to their clients, and consumers to each other. The industry has undergone structural change over the past five years, due to changing conditions in downstream markets. Declines in mining capital expenditure since 2013-14 have reduced demand from the mining sector. Additionally, Australia Post's complete acquisition of StarTrack Express has moved StarTrack's operations into the Postal Services industry. These trends have limited revenue growth over the past five years. Overall, industry revenue is expected to rise at an annualised 2.8% over the five years through 2018-19, to $4.8 billion...read more.

Industry Statistics & Market Size
Revenue
$5bn
Annual Growth 14-19
2.8%
Forecast Growth 19-24
Profit
Employment
14,704
Businesses
17,834

Industry Threats & Opportunities

  • A boom in online shopping has supported industry revenue growth over the past five years
  • The boom in food delivery services has provided an area of growth for the industry
  • Ecommerce, particularly through custom transport for online retailers, will drive growth
  • Industry Report - Industry Products Chapter

    The Courier Pick-up and Delivery Services industry's key service is door-to-door delivery of parcels and express letters in Australia. This can be further broken down into point-to-point delivery, intra-depot services, depot-to-point delivery and set-run services.Depot-to-point deliveryDepot-to-point and point-to-depot delivery services have grown as a share of industry revenue over the past five years. When this delivery method is used, parcels travel directly from airports, ports or domestic retailers to warehouses. From the warehouse or depot, parcels are then delivered to consumers and households. This segment is the fastest growing in the industry, principally due to the rapid expansion of online shopping in Australia. How...purchase to read more.

    Additional Insights for the Courier Pick-up and Delivery Services Industry

    IBISWorld has determined the most important Key Success Factors for the Courier Pick-up and Delivery Services are:

  • Effective cost controls
  • Optimum capacity utilisation
  • Ability to alter goods and services produced in favour of market conditions
  • IBISWorld analysts also discuss how external factors such as Household consumption expenditure and Number of businesses in the Courier Pick-up and Delivery Services industry impact industry performance..

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    What's in this report

    What is the Courier Pick-up and Delivery Services Industry?

    Industry businesses engage in the door-to-door pick-up (i.e. from residences or places of business), transport and delivery of letters, documents, parcels and other items weighing less than 30 kilograms. Industry services are provided within Australia, for both international and domestic deliveries.

    Industry Products
  • Point-to-point delivery
  • Depot-to-point delivery
  • Set-run services
  • Intra-depot services
  • Industry Activities
  • Customised express pick-up and delivery services
  • Grocery delivery service
  • Home delivery service
  • Messenger service
  • Other pick-up and delivery services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Household consumption expenditure
  • Number of businesses
  • Demand from online shopping
  • Actual capital expenditure on mining
  • Demand from postal services

  • Current Performance
  • Retail demand builds
  • Mining spending declines
  • Competition increases
  • Chart: Revenue Growth

  • Industry Outlook
  • Internal innovation
  • External change
  • Table: Courier Pick-up and Delivery Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Courier Pick-up and Delivery Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Online Shopping
  • Consumers

  • Key Selling Industries
  • Commercial Vehicle Wholesaling
  • Computer System Design Services
  • Fuel Retailing
  • Motor Vehicle New Parts Wholesaling

  • Products & Services
  • Depot-to-point delivery
  • Point-to-point delivery
  • Intra-depot services
  • Set-run services
  • Chart: Courier Pick-up and Delivery Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Retailers
  • Wholesalers and manufacturers
  • Professional, scientific and technical services industries
  • Mining-related markets
  • Chart: Major Market Segmentation for the Courier Pick-up and Delivery Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Courier Pick-up and Delivery Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Courier Pick-up and Delivery Services Industry

  • Industry Globalization
    DHL Express (Australia) Pty Limited, Toll Holdings Limited,
  • Table: DHL Express (Australia) Pty Limited - financial performance
  • Table: Toll Holdings Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Courier Pick-up and Delivery Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Courier Pick-up and Delivery Services Industry
    Includes:
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Express Delivery
  • Delivers within 24 hours.
  • Fuel Surcharge
  • Additional fee to cover the high cost of fuel.
  • Postal Service
  • Delivery services provided by the monopoly postage service provider Australia Post.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Courier Pick-up and Delivery Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Courier Pick-up and Delivery Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Courier Pick-up and Delivery Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Courier Pick-up and Delivery Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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