Delivering the goods: Online shopping's rapid growth has increased demand for parcel delivery

The Courier Pick-up and Delivery Services industry transports items weighing less than 30 kilograms from one destination to another, connecting businesses to their clients and consumers to each other. The industry has undergone structural changes over the past five years due to changing conditions in downstream markets. In particular, falling demand from the mining sector has limited industry revenue growth over the past five years. Overall, industry revenue is expected to rise at an annualised 2.8% over the five years through 2018-19, to $4.8 billion.The industry has benefited from a boom in online shopping over the past five years. Retailers, especially online-only stores, have required the industry's services to deliver goods to customers in a timely and efficient more.

Industry Statistics & Market Size
Annual Growth 14-19
Forecast Growth 19-24

Industry Threats & Opportunities

  • A boom in online shopping has supported industry revenue growth over the past five years
  • Mobile platforms offering on-demand delivery services have supported the industry’s growth
  • Custom transport services for online retailers will drive the industry’s growth
  • Industry Report - Industry SWOT Analysis Chapter

    The Courier Pick-up and Delivery Services industry is in the mature stage of its economic life cycle. Industry value added, a measure of the industry’s contribution to the wider economy, is projected to increase at an annualised 2.6% over the 10 years through 2023-24. This represents a slight underperformance of the overall economy, with GDP forecast to grow at an annualised 2.7% over the same period. This indicates that the industry is growing, albeit at a slightly slower pace than the overall economy.The industry has undergone significant structural changes over the past five years. Declining demand from the mining sector due to falling investment affected the industry’s revenue performance at the beginning of the period. Con...purchase to read more.

    Additional Insights for the Courier Pick-up and Delivery Services Industry

    IBISWorld has determined the most important Key Success Factors for the Courier Pick-up and Delivery Services are:

  • Effective cost controls
  • Optimum capacity utilisation
  • Ability to alter goods and services produced in favour of market conditions
  • IBISWorld analysts also discuss how external factors such as Household consumption expenditure and Number of businesses in the Courier Pick-up and Delivery Services industry impact industry performance..

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    What's in this report

    What is the Courier Pick-up and Delivery Services Industry?

    Industry businesses engage in the door-to-door pick-up (i.e. from residences or places of business), transport and delivery of letters, documents, parcels and other items weighing less than 30 kilograms. Industry services are provided within Australia, for both international and domestic deliveries.

    Industry Products
  • Point-to-point delivery
  • Depot-to-point delivery
  • Set-run services
  • Intra-depot services
  • Industry Activities
  • Customised express pick-up and delivery services
  • Grocery delivery service
  • Home delivery service
  • Messenger service
  • Other pick-up and delivery services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Household consumption expenditure
  • Number of businesses
  • Demand from online shopping
  • Actual capital expenditure on mining
  • Demand from postal services

  • Current Performance
  • Retail demand builds
  • Mining spending declines
  • Competition increases
  • Chart: Revenue Growth

  • Industry Outlook
  • Internal innovation
  • External change
  • Large versus small players
  • Table: Courier Pick-up and Delivery Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Courier Pick-up and Delivery Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Online Shopping
  • Consumers

  • Key Selling Industries
  • Commercial Vehicle Wholesaling
  • Computer System Design Services
  • Fuel Retailing
  • Motor Vehicle New Parts Wholesaling

  • Products & Services
  • Depot-to-point delivery
  • Point-to-point delivery
  • Intra-depot services
  • Set-run services
  • Chart: Courier Pick-up and Delivery Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Retailers
  • Wholesalers and manufacturers
  • Professional, scientific and technical services industries
  • Mining-related markets
  • Chart: Major Market Segmentation for the Courier Pick-up and Delivery Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Courier Pick-up and Delivery Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Courier Pick-up and Delivery Services Industry

  • Industry Globalization
    Toll Holdings Limited, DHL Express (Australia) Pty Limited,
  • Table: Toll Holdings Limited - financial performance
  • Table: DHL Express (Australia) Pty Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Courier Pick-up and Delivery Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Courier Pick-up and Delivery Services Industry
  • Industry Revenue (2010-2024)
  • Industry Gross Product (2010-2024)
  • Establishments (2010-2024)
  • Businesses (2010-2024)
  • Employment (2010-2024)
  • Wages (2010-2024)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Express Delivery
  • Deliveries made within 24 hours.
  • Fuel Surcharge
  • An additional fee charged to cover high fuel costs.
  • Postal Service
  • Delivery services provided by the monopoly postage service provider Australia Post.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Courier Pick-up and Delivery Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Courier Pick-up and Delivery Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Courier Pick-up and Delivery Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Courier Pick-up and Delivery Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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