Magic pill: The popularity of tablets offsets online competition, aiding industry revenue

Computer and software retailers have faced challenging trading conditions over the past five years. Widespread economic uncertainty and volatility in consumer sentiment over the past five years prompted consumers to become more cautious with their discretionary spending. Many industry operators engaged in aggressive price discounting due to the rapidly increasing popularity of online shopping. The resulting downward pressure on prices eroded profit margins and ultimately led to the exit of some industry players. Industry revenue is expected to grow by an annualised 2.4% over the five years through 2017-18, to $5.9 billion. Despite declining discretionary income and negative consumer sentiment in the current year, industry revenue is projected to rise more.

Industry Statistics & Market Size
Annual Growth 13-18
Forecast Growth 18-23

Industry Threats & Opportunities

  • Software providers have rapidly adopted cloud services, reducing software retail sales
  • The computer adoption rate has slowed as household computer ownership has approached saturation
  • Intensifying price pressures are likely to constrain industry profit margins
  • Industry Report - Industry Products Chapter

    The retail market for computer and software products can be broadly segmented into computer hardware; computer peripherals, parts and accessories; and computer software. Advances in technology and new product releases have influenced the relative size of each segment over the past five years.Computer hardwareComputer hardware includes tablets, laptops, notebooks, desktop computers and computer game consoles. This segment has increased as a share of industry revenue over the past five years. While sales of desktop computers have declined over the period, the industry has benefited from growing demand for mobile technology, such as laptops and tablet computers. All-in-one PCs have also been a growth area for the industry. The...purchase to read more.

    Additional Insights for the Computer and Software Retailing Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Computer and Software Retailing Industry are

  • Ability to control stock on hand
  • Having a clear market position
  • Production of goods currently favoured by the market
  • IBISWorld analysts also discuss how external factors such as Real household discretionary income and Demand from online shopping in the Computer and Software Retailing industry impact industry performance..

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    What's in this report

    What is the Computer and Software Retailing Industry?

    Industry operators retail computer and software products including desktop computers, laptops, tablets, printers, keyboards, computer game consoles and packaged software (excluding game software). Industry products are purchased from manufacturers and wholesalers and then sold to the general public for private use or to corporate clients for business use. The online operations of industry retailers are included in the industry, but pure-play retailers are excluded.

    Industry Products
  • Computer hardware
  • Computer peripherals, parts and accessories
  • Computer software
  • Industry Activities
  • PC, desktop, notebook, laptop and tablet retailing
  • Monitor, scanner, printer, keyboard and storage media retailing
  • Packaged computer software retailing (except video games)
  • Game console retailing
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Real household discretionary income
  • Demand from online shopping
  • IT and telecommunications adoption
  • Internet connections
  • Consumer sentiment index
  • Trade-weighted index

  • Current Performance
  • Consumer demand
  • Technological developments
  • Online surge
  • Chart: Revenue Growth

  • Industry Outlook
  • Technology trends
  • Industry structure
  • Table: Computer and Software Retailing Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Computer and Software Retailing Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Consumers

  • Key Selling Industries
  • Audio Visual Electronic Equipment Manufacturing
  • Communication Equipment Manufacturing
  • Computer and Computer Peripheral Wholesaling
  • Computer and Electronic Office Equipment Manufacturing

  • Products & Services
  • Computer hardware
  • Computer peripherals, parts and accessories
  • Computer software
  • Chart: Computer and Software Retailing Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Corporate or business clients
  • Consumers aged 35 to 54
  • Consumers aged 15 to 34
  • Consumers aged 55 and over
  • Chart: Major Market Segmentation for the Computer and Software Retailing Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Purchases
  • Wages
  • Rent
  • Other
  • Chart: Cost Structure Benchmarking – Sector vs Computer and Software Retailing

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Computer and Software Retailing Industry

  • Industry Globalization
    JB Hi-Fi Limited, Harvey Norman Holdings Ltd, Wesfarmers Limited,
  • Table: JB Hi-Fi Limited - financial performance
  • Table: Harvey Norman Holdings Ltd - financial performance
  • Table: Wesfarmers Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Computer and Software Retailing Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Computer and Software Retailing Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
  • A gaming device that enables users to play computer games.
  • It Literacy
  • Information technology literacy of the population.
  • Tablet
  • A hand-held portable PC equipped with a touch screen.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Computer and Software Retailing market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Computer and Software Retailing:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Computer and Software Retailing market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Computer and Software Retailing, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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