Secure performance: Industry revenue has grown despite declining criminal activity

The Investigation and Security Services industry has grown at a solid pace over the past five years. Although the level of criminal activity has declined over the period, cautious businesses and households have continued to invest in security services and crime-prevention measures. Demand for security and investigative services has also risen due to heightened global concerns regarding terrorism, growing internet usage and increasing instances of cybercrime. Technology now plays a key role in crime prevention, including closed-circuit television, online security and protection from fraud or identity theft.Private investigators investigate fraud and work towards fraud prevention, often undertaking background work for solicitors in areas such as WorkCover more.

Industry Statistics & Market Size
Annual Growth 15-20
Forecast Growth 20-25

Industry Threats & Opportunities

  • Heightened concerns regarding terrorism have boosted demand for industry services
  • Continued security and terrorism concerns have largely offset increased pricing competition
  • More public places are likely to have electronic surveillance over the next five years
  • Industry Report - Industry Analysis Chapter

    The Investigation and Security Services industry has performed well over the past five years. The Sydney Lindt Cafe siege heightened terrorism concerns in late 2014, while the Bourke Street Mall car attack in January 2017 led to greater security measures being implemented in city locations with heavy foot traffic, public areas, and sporting events. These and other incidents contributed to greater demand for security services in key markets. Concerns regarding gang violence in some capital cities have also benefitted the industry. However, intense pricing competition has hindered industry expansion over the period. Low entry barriers and industry saturation in some locations have limited the ability of some small and mid-size security firms to significantly increase market share...purchase to read more.

    Additional Insights for the Investigation and Security Services Industry

    IBISWorld has determined the most important Key Success Factors for the Investigation and Security Services are:

  • Membership of an industry organisation
  • Use of production techniques that add value to base product(s)
  • Access to the latest available and most efficient technology and techniques
  • IBISWorld analysts also discuss how external factors such as Level of criminal activity and Number of businesses in the Investigation and Security Services industry impact industry performance..

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    What's in this report

    What is the Investigation and Security Services Industry?

    Industry companies provide security, protection or private enquiry services other than those provided by police forces and government security agencies. Services include guards and patrols, monitored security systems, locksmiths, casual and permanent security staff and crowd controllers. Companies also offer ATM and cash-collection services, and some aspects of secure document and computer data storage.

    Industry Products
  • Mobile guards and patrol services
  • Crowd control services
  • Security system monitoring services
  • Private investigation services
  • Cash-in-transit and armoured guard services
  • Secure document handling and storage services
  • Other security services
  • Locksmith services
  • Industry Activities
  • Armoured car services (cash transfers)
  • Bodyguard services
  • Burglary protection services
  • Detective work or private investigative services
  • Locksmith services
  • Nightwatchman services
  • Security and protection services (except police)
  • Security guard services
  • Security service monitoring
  • Security alarm monitoring
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Level of criminal activity
  • Number of businesses
  • Demand from general insurance
  • Population
  • Demand from event promotion and management services

  • Current Performance
  • Crime prevention focus
  • Solid industry growth
  • Lower crime rate
  • Profitability and employment
  • Chart: Revenue Growth

  • Industry Outlook
  • Steady future growth
  • Short-term prospects
  • Raising the alarm
  • Table: Investigation and Security Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Investigation and Security Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Accommodation and Food Services
  • Education and Training
  • Administrative and Support Services
  • Consumer Goods Retailing
  • Finance
  • Professional Services
  • Consumers

  • Key Selling Industries
  • Fire and Security Alarm Installation Services
  • Telecommunications and Other Electrical Goods Wholesaling
  • Wired Telecommunications Network Operation

  • Products & Services
  • Mobile guards and patrol services
  • Private investigation services
  • Security system monitoring services
  • Cash-in-transit and armoured guard services
  • Crowd control services
  • Locksmith services
  • Secure document handling and storage services
  • Other security services
  • Chart: Investigation and Security Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Professional services sector
  • Other sectors and businesses
  • Manufacturing sector
  • Retail and wholesale sector
  • Mining, energy and utilities industries
  • Education and healthcare sectors
  • Households
  • Government sector
  • Chart: Major Market Segmentation for the Investigation and Security Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Investigation and Security Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Investigation and Security Services Industry

  • Industry Globalization
    SIS Australia Holdings Pty Ltd, Wilson Parking Australia 1992 Pty Ltd, Linfox Proprietary Limited,
  • Table: SIS Australia Holdings Pty Ltd - financial performance
  • Table: Wilson Parking Australia 1992 Pty Ltd - financial performance
  • Table: Linfox Proprietary Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Investigation and Security Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Investigation and Security Services Industry
  • Industry Revenue (2011-2025)
  • Industry Gross Product (2011-2025)
  • Establishments (2011-2025)
  • Businesses (2011-2025)
  • Employment (2011-2025)
  • Wages (2011-2025)
  • Wages (2011-2025)
  • Purchases (2011-2025)
  • Profit (2011-2025)
  • Depreciation (2011-2025)
  • Rent (2011-2025)
  • Utilities (2011-2025)
  • Other (2011-2025)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Armoured Guards
  • People hired to provide security during cash transfer between facilities such as banks and ATMs.
  • Atm
  • Automatic teller machine, used to withdraw cash from bank accounts and are located in public areas.
  • Cctv
  • Closed-circuit TV, used to monitor and record activity in public and private areas.
  • Cit
  • Cash-in-transit services, which includes handling and distributing cash to clients, particularly for banks and retailers.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Investigation and Security Services market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Investigation and Security Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Investigation and Security Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Investigation and Security Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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