Hung out to dry: Increased outsourcing in major markets has boosted industry revenue

The Laundry and Dry-Cleaning Services industry includes establishments that provide dry-cleaning, laundering, linen and uniform hire (in conjunction with laundering services), carpet cleaning and laundrette services to a range of sectors. Key markets include hospitality, health, government and other service businesses. Bulk products are generally collected from client sites, processed and then returned within an agreed time period. Households account for a moderate and declining share of industry demand.In 2016-17, the laundering and hiring out of bedding, table linen and uniforms is expected to account for over half of industry revenue, with dry-cleaning accounting for approximately one-fifth. The balance is made up of carpet cleaning and laundrette more.

Industry Statistics & Market Size
Annual Growth 12-17
Forecast Growth 17-22
Market Share of Companies

Industry Threats & Opportunities

  • The hospitality and healthcare sectors are the main markets for the industry
  • Carpet cleaning has remained weak, as other flooring has become popular over carpet
  • Ongoing outsourcing of laundry and uniform rental services is projected to boost industry revenue
  • Industry Report - Industry Analysis Chapter

    The Laundry and Dry-Cleaning Services industry is expected to perform moderately well over the five years through 2016-17. While outsourcing by the healthcare and hospitality sectors has benefited industrial laundries over the past five years, the dry-cleaning, laundrettes and carpet cleaning segments have generally faced ongoing consolidation and pricing pressures. These segments have struggled due to changing markets and client demands, and shifting environmental views relating to chemical and water use.Revenue and profitIndustry revenue is expected to increase at an annualised 1.9% over the five years through 2016-17, to reach $2.1 billion. This includes estimated growth of 1.4% in 2016-17. Gen...purchase to read more.

    Additional Insights for the Laundry and Dry-Cleaning Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Laundry and Dry-Cleaning Services Industry are

  • Having a good technical knowledge of the product
  • Proximity to key markets
  • Having an extensive distribution/collection network
  • IBISWorld analysts also discuss how external factors such as Demand from accommodation and food services and Demand from health care and social assistance in the Laundry and Dry-Cleaning Services industry impact industry performance..

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    What's in this report

    What is the Laundry and Dry-Cleaning Services Industry?

    Industry establishments provide laundry and dry-cleaning services, as well as linen, uniform and nappy hire services. The services may be accessed through self-service facilities, such as coin-operated facilities, or through facilities operated by industry players.

    Industry Products
  • Laundering and rental services
  • Dry-cleaning services
  • Laundrette provision
  • Carpet cleaning services
  • Industry Activities
  • Automatic, self-service laundry operations (coin-operated)
  • Baby nappy hire services
  • Carpet, upholstery and rug cleaning
  • Clothing, hat or garment cleaning services
  • Curtain and drapery cleaning services
  • Dry-cleaning services
  • Laundry operations and services
  • Linen hire and rental services
  • Linen sterilisation services
  • Uniform and workwear hire services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Demand from accommodation and food services
  • Demand from health care and social assistance
  • Road freight service price
  • Population
  • Real household discretionary income

  • Current Performance
  • Revenue and profit
  • Laundry services
  • Outsourcing and demand
  • Competition and efficiency
  • Chart: Revenue Growth

  • Industry Outlook
  • Segment trends
  • Laundry services
  • Changing structure
  • Table: Laundry and Dry-Cleaning Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Laundry and Dry-Cleaning Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Pubs, Bars and Nightclubs
  • General Hospitals
  • Nursing Homes
  • Hotels and Resorts
  • Motels
  • Restaurants
  • Consumers

  • Key Selling Industries
  • Basic Inorganic Chemical Manufacturing
  • Mining and Industrial Machinery Wholesaling
  • Power Automation Products and Other Electrical Equipment Manufacturing

  • Products & Services
  • Laundering and rental services
  • Dry-cleaning services
  • Carpet cleaning services
  • Laundrette provision
  • Chart: Laundry and Dry-Cleaning Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Hospitality sector
  • Private healthcare sector
  • Households
  • Government institutions
  • Other sectors
  • Chart: Major Market Segmentation for the Laundry and Dry-Cleaning Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Laundry and Dry-Cleaning Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Laundry and Dry-Cleaning Services Industry

  • Industry Globalization
    Spotless Group Holdings Limited, Alsco Pty Limited,
  • Table: Spotless Group Holdings Limited - financial performance
  • Table: Alsco Pty Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Laundry and Dry-Cleaning Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Laundry and Dry-Cleaning Services Industry
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Continuous Batch Washing Systems
  • Require less space and a shorter wash cycle time than conventional systems and can be linked to pass through dryers.
  • Outsourcing
  • Contracting services to a specialist supplier for tasks previously undertaken in-house.
  • Perchloroethylene (Perc)
  • A cleaning chemical used extensively in dry-cleaning.
  • Wet-Cleaning
  • A non-toxic cleaning system that does not use perchloroethylene.
  • What Our Customers Say

    Why buy this report?

    The Laundry and Dry-Cleaning Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
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    This report on Laundry and Dry-Cleaning Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Laundry and Dry-Cleaning Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Laundry and Dry-Cleaning Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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