Overview

In a fix: The industry declines as consumers update to more advanced appliances

IBISWorld’s Domestic Appliance Repair and Maintenance market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

REPORT SNAPSHOT

Market Share of Companies
There are no companies with a dominant market share in this industry
Industry Statistics & Market Size
Revenue
$1bn
Annual Growth
2012 - 2017
-1.1%
Annual Growth
2017 - 2022
Profit
Employment
8,860
Business
2,524

Industry Threats & Opportunities

  • The industry has been struggling to remain relevant in an age of rapid technological change
  • Ongoing technological advances have constrained demand for the industry's services
  • Ongoing technological advancements are projected to continue reducing demand for industry services

  • shopping_cartBUY NOW TO READ MORE

    Industry Analysis & Industry Trends

    The Domestic Appliance Repair and Maintenance industry is highly fragmented. Operators in the industry provide repair services for a range of products, including toasters, kettles, refrigerators and washing machines. Due to rapid technological change, frequent upgrades, and new product introductions, repair services have almost become redundant. The deflation of many household appliance prices, largely due to major volume increases in low-priced imports, has contributed to industry revenue declines over the past five years.

    Industry demand is largely counter-cyclical (i.e. negatively correlated with the overall state of the economy) because consumers are more likely to repair appliances, rather than replace them, during periods of low income growth and weak consumer sentiment...

    shopping_cartBUY NOW TO READ MORE

    Industry Report - Industry Key Buyers Chapter

    The industry concentration level is low, with the top four players accounting for less than 4% of industry revenue in 2016-17. There is no single company that accounts for more than 1% of industry revenue. Economies of scale are not a major factor in the industry. The industry is characterised by a high degree of fragmentation and is characterised by a large number of small players. Most of these firms only operate one repair outlet in addition to a mobile service, with many of these being home-based businesses that do not employ any additional staff.

    The industry is expected to remain highly fragmented in future years, with the four largest firms continuing to account for less than 4% of industry revenue in 2021-22. No ..

    shopping_cartBUY NOW TO READ MORE

    Additional Insights for the Domestic Appliance Repair and Maintenance Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Domestic Appliance Repair and Maintenance Industry are

  • Provision of warranties and superior after-sales service
  • Access to highly skilled workforce
  • Proximity to key markets
  • IBISWorld analysts also discuss how external factors such as Demand from domestic appliance retailing and Real household discretionary income in the Domestic Appliance Repair and Maintenance industry impact industry performance..

    shopping_cartBUY NOW TO READ MORE

    Look under the hood?

    Download a FREE sample report

    Top 500 Companies List
    has been released

    Click here for more

    Industry Products

    What is the Domestic Appliance Repair and Maintenance Industry?

    Companies in the industry repair and maintain household electrical, electronic and gas appliances. These appliances include domestic air conditioners, electrical heating equipment, stoves, televisions and washing machines.

    Industry Products
    Refrigerator repairs and maintenance services
    Laundry appliance repairs and maintenance
    Oven and stove repairs
    Television and stereo repairs
    Other kitchen appliances repairs
    Other household appliances repairs
    Air conditioning repairs and maintenance
    Industry Activities
    Household air conditioner and electric heating equipment repair
    Radio and stereo repair (except car radios)
    Household refrigerator repair
    Repair of household electrical appliances
    Sewing machine repair
    Household stove and oven repair
    Television repair and maintenance services
    Household washing machine and clothes dryer repair
    DVD and Blu-ray player repair
    Microwave oven repair

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Demand from domestic appliance retailing
  • Real household discretionary income
  • Trade-weighted index
  • Base metals price index

  • Current Performance
  • Declining revenue
  • Repair or replace
  • Steady profit falls
  • Chart: Revenue Growth

  • Industry Outlook
  • Declining revenue
  • Repair or replace
  • Steady profit falls
  • Table: Domestic Appliance Repair and Maintenance Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Domestic Appliance Repair and Maintenance Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Consumers

  • Key Selling Industries
  • Electric Cable and Wire Manufacturing
  • Household Appliance Manufacturing
  • Power Automation Products and Other Electrical Equipment Manufacturing
  • Telecommunications and Other Electrical Goods Wholesaling

  • Products & Services
  • Refrigerator repairs and maintenance services
  • Laundry appliance repairs and maintenance
  • Oven and stove repairs
  • Television and stereo repairs
  • Air conditioning repairs and maintenance
  • Other household appliances repairs
  • Other kitchen appliances repairs
  • Chart: Domestic Appliance Repair and Maintenance Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Highest household income quintile
  • Fourth household income quintile
  • Third household income quintile
  • Second household income quintile
  • Lowest household income quintile
  • Chart: Major Market Segmentation for the Domestic Appliance Repair and Maintenance Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Domestic Appliance Repair and Maintenance

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Domestic Appliance Repair and Maintenance Industry

  • Industry Globalization
    Major Companies
    There are no major players in this industry
    Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Domestic Appliance Repair and Maintenance Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Domestic Appliance Repair and Maintenance Industry
    Includes:
  • Industry Revenue (2008-2022)
  • Industry Gross Product (2008-2022)
  • Establishments (2008-2022)
  • Businesses (2008-2022)
  • Employment (2008-2022)
  • Wages (2008-2022)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Deflation
  • A general decline in pricing, often due to decreased demand or lower input costs.
  • Energy Ratings
  • An energy rating system that provides information to consumers regarding the energy used by appliances.
  • Whitegoods
  • A household appliance used for purposes such as cooking, cleaning and food preservation.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Domestic Appliance Repair and Maintenance:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Domestic Appliance Repair and Maintenance market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Domestic Appliance Repair and Maintenance, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

    Contact Us

    Want to speak to a representative? Call us.

    clear