Bundled: Major players capitalise on industry growth through mergers and acquisitions

IBISWorld’s Internet Service Providers market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.


Industry Analysis & Industry Trends

The Internet Service Providers industry retails internet services, and includes firms that own or lease telecommunications infrastructure. Industry revenue is derived from providing internet services to consumers, businesses and government entities. Internet service providers (ISPs) have historically been among the fastest growing operators in the technology sector. Increasing reliance on the internet for business and leisure; growing data usage from consumers and businesses; and the rise in domestic web accessibility, spurred on by the ongoing rollout of the National Broadband Network (NBN) have been driving industry expansion. Industry revenue is expected to rise at a compound annual rate of 7.1% over the five years through 2016-17, to reach $5.2 billion...

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Industry Report - Industry Investment Chapter

The industry has high capital intensity. For every dollar invested in capital, an estimated $0.73 is spent on wages. Capital equipment in the industry comprises various servers, multiplexers, routers, underground (and submarine) cables, and a range of various computing equipment. While most of the ISPs pay access fees to use Telstra's or NBN Co's infrastructure when providing internet connections (forgoing significant capital expenditure), ISPs that develop and maintain their own networks have much higher capital investment. Capital intensity is expected to rise over the five years through 2016-17, due to increased automation and offshoring of customer service labour, while Telstra's competitors, such as TPG and Vocus, have been investing in upgrading their own networks.


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Industry Products

What is the Internet Service Providers Industry?

Industry players provide internet access via fixed lines to businesses, households and governments. Internet services are provided via dial-up, integrated services digital network and fixed broadband connections. The industry also provides internet-reliant telecommunications services such as voice over internet protocol (VoIP). The industry excludes mobile-internet provision.

Industry Products
Digital subscriber line (DSL)
Other products
Industry Activities
Internet service provision
Internet hosting
Dial-up internet provision
Broadband internet provision
Voice over internet protocol provision
Merchandise retailing
Internet backbone servicing

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Demand Determinants
Major Markets
International Trade
Business Locations

Competitive Landscape

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
industry Globalisation

Major Companies

Operating Conditions

Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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