Helping hand: The focus on in-home and community care leads to industry growth

IBISWorld’s Personal Welfare Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.


Market Share of Companies
There are no companies with a dominant market share in this industry
Industry Statistics & Market Size
Annual Growth
2012 - 2017
Annual Growth
2017 - 2022

Industry Analysis & Industry Trends

The Personal Welfare Services industry provides community and welfare services to disadvantaged individuals, including children and the aged. Many users of the industry's services are enduring economic hardship, and others have long-term disabilities. Welfare services include those designed to assist the frail and disabled within community settings, thereby circumventing the need for institutional care. Other services involve early intervention, prevention and counselling. The industry is dominated by small, non-profit social service organisations that rely on government funding and volunteers to operate.

Welfare providers in Australia have benefited from high levels of government funding over the past decade, as spending on welfare has grown significantly...

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Industry Report - Industry SWOT Analysis Chapter

A government policy emphasis on non-institutionalised care has been a pivotal factor in driving funding for welfare services in recent years. In line with a growing focus on the provision of social services within a community or home based setting, this has meant both greater demand for, and funding allocated to, personal welfare services provided by industry organisations over the past five years. These trends are expected to continue over the next five-year period, although ongoing efforts to curb Australia's budget deficits may mean that funding growth will be more restrained relative to the previous five years.

One of the key indications of industry growth is that the industry is expected to grow at a higher rate to the overall economy over the 10 years through 2021-22. Dur..

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Industry Products

What is the Personal Welfare Services Industry?

The Personal Welfare Services industry provides social support services directly to clients. These include adoption services, aged-care assistance, disabilities assistance, youth welfare and welfare counselling services. Such services do not include accommodation services, except on a short-stay basis.

Industry Products
Advocacy and counselling services
Aged-care assistance
Disability assistance
Youth welfare services
Industry Activities
Adoption services
Adult day-care centre operation
Alcoholics Anonymous operation
Disabilities assistance services
Marriage guidance services
soup kitchens
Welfare counselling
Youth welfare services
Aged-care assistance services

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Demand Determinants
Major Markets
International Trade
Business Locations

Competitive Landscape

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
industry Globalisation

Major Companies

Operating Conditions

Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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