In it together: The focus on community-based services boosts industry employment numbers

The Personal Welfare Services industry provides community and welfare services to disadvantaged individuals, including children and the aged. Many users of the industry’s services endure economic hardship or long-term disabilities. Welfare services include those designed to assist the frail and disabled within community settings, thereby circumventing the need for institutional care. Other services involve early intervention, prevention and counselling. The industry is dominated by small, non-profit social service organisations that rely on government funding and volunteers to operate.Welfare providers in Australia have benefited from high levels of government funding over the past decade, as spending on welfare has grown significantly...read more.

Industry Statistics & Market Size
Revenue
$15bn
Annual Growth 13-18
9.3%
Forecast Growth 18-23
Profit
Employment
183,450
Businesses
2,795
Market Share of Companies
There are no companies with a dominant market share in this industry

Industry Threats & Opportunities

  • Small, non-profit firms that rely on government funding and volunteers dominate the industry
  • Governments have increased welfare funding in response to higher demand for industry services
  • Pressure from long-term unemployed individuals will continue straining the welfare system
  • Industry Report - Industry Key Buyers Chapter

    The industry has a low level of concentration, with the top four players accounting for less than 20% of industry revenue. This reflects the large number of small players, some of which may operate purely on a city or regional basis. Over the past five years, there has been a marked shift in the industry towards a greater level of concentration. Despite this, the industry maintains a low level of concentration.The cost savings of concentrating public or private funding in a larger entity makes them more favourable targets for investment. Despite this, enterprises with more than 200 staff account for less than 1% of industry enterprises. In ...purchase to read more.

    Additional Insights for the Personal Welfare Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Personal Welfare Services Industry are

  • Ability to raise revenue from additional sources
  • Must comply with government regulations
  • Having an effective performance monitoring system
  • IBISWorld analysts also discuss how external factors such as Level of social assistance and Population aged 50 and older in the Personal Welfare Services industry impact industry performance..

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    What's in this report

    What is the Personal Welfare Services Industry?

    The Personal Welfare Services industry provides social support services directly to clients. These include adoption services, aged-care assistance, disabilities assistance, youth welfare and welfare counselling services. Such services do not include accommodation services, except on a short-stay basis.

    Industry Products
  • Advocacy and counselling services
  • Aged-care assistance
  • Disability assistance
  • Other services
  • Youth welfare services
  • Industry Activities
  • Adoption services
  • Adult day-care centre operation
  • Alcoholics Anonymous operation
  • Disabilities assistance services
  • Marriage guidance services
  • soup kitchens
  • Welfare counselling
  • Youth welfare services
  • Aged-care assistance services
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Level of social assistance
  • Population aged 50 and older
  • National unemployment rate
  • Real household disposable income
  • Number of divorces

  • Current Performance
  • Demand and provision trends
  • Government funding and policies
  • Chart: Revenue Growth

  • Industry Outlook
  • Government funding
  • Private money
  • Table: Personal Welfare Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Personal Welfare Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Consumers

  • Key Selling Industries
  • Commercial Cleaning Services
  • Employment Placement and Recruitment Services
  • Real Estate Services
  • Religious Services

  • Products & Services
  • Aged-care assistance
  • Disability assistance
  • Other services
  • Youth welfare services
  • Advocacy and counselling services
  • Chart: Personal Welfare Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • People aged 65 and over
  • Children, youths and family
  • People with a disability
  • Other welfare recipients
  • Chart: Major Market Segmentation for the Personal Welfare Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Profit
  • Wages
  • Purchases
  • Depreciation and other
  • Chart: Cost Structure Benchmarking – Sector vs Personal Welfare Services

  • Basis of Competition
    Barriers to Entry
  • Table: Barrier to Entry Checklist for the Personal Welfare Services Industry

  • Industry Globalization
    There are no major players in this industry. This report includes analysis of other companies.
    Capital Intensity
  • Chart: Level of Capital Intensity for the Personal Welfare Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Personal Welfare Services Industry
    Includes:
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Chsp
  • Introduced in July 2015, the new Commonwealth Home Support Programme (CHSP) replaces previous home and community-based services programs for older people provided by state and federal governments.
  • Ndis
  • Stands for National Insurance Disability Scheme, which provides coverage, long-term care, early intervention and advisory services for Australians with disabilities and their families and carers.
  • Underemployment
  • Where people are employed in jobs below their capacity or for reduced hours.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Personal Welfare Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Personal Welfare Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Personal Welfare Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Personal Welfare Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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