At your service: The trend of outsourcing cleaning services has boosted industry revenue

IBISWorld’s Commercial Cleaning Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.


Industry Threats & Opportunities

  • Franchised cleaning operator numbers have risen, increasing industry competition
  • High industry competition has contributed to a decrease in profitability over the past five years
  • Industrial cleaning and washroom services will benefit from increased outsourcing by client firms

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    Industry Analysis & Industry Trends

    The Commercial Cleaning Services industry has performed well over the past five years. The industry is projected to generate revenue of $9.0 billion in the current year, up 2.6% for the year. Revenue is forecast to grow by an annualised 2.8% over the five years through 2017-18. Demand for cleaning services has been steady over this time, largely driven by outsourcing trends and the growing number of businesses across the economy. Client organisations have increasingly outsourced cleaning activities to concentrate on core activities and seek out cost efficiencies. Rising demand for residential cleaning services from high- and dual-income households, especially ageing residents, has also aided the industry's performance...

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    Industry Report - Industry Products Chapter

    The Commercial Cleaning Services industry provides a range of internal and external cleaning services to a large number of clients. Changes in these segments are small from year to year and depend on client budgets and cleaning priorities.

    Interior building cleaning services

    This is the largest industry service segment, and is projected to account for 39.8% of revenue in 2017-18. This segment has fallen as a percentage of industry revenue over the past five years, due to increased pricing pressures and higher growth in some other segments. Services in this segment include office cleaning, dusting, vacuuming and general cleaning tasks in office buildings, shops, restaurants, institutions and other commercial buildings. The..

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    Additional Insights for the Commercial Cleaning Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Commercial Cleaning Services Industry are

  • Ability to compete on tender
  • Ability to effectively communicate and negotiate
  • Use of production techniques that add value to base product(s)
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Number of businesses in the Commercial Cleaning Services industry impact industry performance..

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    Industry Products

    What is the Commercial Cleaning Services Industry?

    Industry firms provide a range of commercial and domestic cleaning services. These services include specialised commercial and industrial cleaning services and the general cleaning of floors, windows and blinds within offices, factories, homes and other buildings. The industry’s services exclude carpet cleaning, shampooing services, steam cleaning and the sandblasting of building exteriors.

    Industry Products
    Interior building cleaning services
    Exterior building and window cleaning services
    Washroom services
    Street and road cleaning services
    Residential cleaning services
    Industrial cleaning services
    Other cleaning services
    Industry Activities
    Bathroom and toilet cleaning
    Building interior and exterior cleaning (excluding sandblasting and steam cleaning)
    Chimney and duct cleaning
    Gutter cleaning
    Janitorial services
    House and residential building cleaning
    Office and commercial building cleaning
    Road and street cleaning
    Transport equipment cleaning
    Window cleaning

    Table of Contents

    About this Industry
    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry at a Glance
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Industry Performance
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Number of businesses
  • Demand from business process outsourcing in Australia
  • Total employees in the labour force
  • Average weekly hours worked

  • Current Performance
  • Operating conditions
  • Employment and profit
  • Public and private opportunities
  • Chart: Revenue Growth

  • Industry Outlook
  • Revenue growth
  • Employment and other opportunities
  • Other industry trends
  • Table: Commercial Cleaning Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Commercial Cleaning Services Industry Lifecycle vs The Economy

  • Products & Markets
    Supply Chains
    Key Buying Industries
  • Education and Training
  • Administrative and Support Services
  • Consumer Goods Retailing
  • Health Services
  • Consumers

  • Key Selling Industries
  • Industrial Machinery Manufacturing
  • Soap and Cleaning Compound Manufacturing

  • Products & Services
  • Interior building cleaning services
  • Washroom services
  • Exterior building and window cleaning services
  • Residential cleaning services
  • Industrial cleaning services
  • Street and road cleaning services
  • Other cleaning services
  • Chart: Commercial Cleaning Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Commercial building and office operators
  • Education and medical providers
  • Retailers
  • Households
  • Other sectors
  • Industrial companies
  • Hospitality operators
  • Governments
  • Chart: Major Market Segmentation for the Commercial Cleaning Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Competitive Landscape
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Commercial Cleaning Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Commercial Cleaning Services Industry

  • Industry Globalization
    Major Companies
    Spotless Group Holdings Limited
  • Table: Spotless Group Holdings Limited - financial performance

  • Operating Conditions
    Capital Intensity
  • Chart: Level of Capital Intensity for the Commercial Cleaning Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Key Statistics
    Table: Industry Data for the Commercial Cleaning Services Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Jargon & Glossary
    Facilities Management
  • Hired to undertake the maintenance of multiple aspects of a company's infrastructure and services, including cleaning.
  • Outsourcing
  • The hiring of outside companies to carry out services that traditionally were managed or conducted internally. Government and the corporate sector are increasingly outsourcing.
  • Spring Cleaning
  • A thorough cleaning of a house that usually takes place once a year.
  • Why buy this report?

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Commercial Cleaning Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Commercial Cleaning Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Commercial Cleaning Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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