At your service: The trend of outsourcing cleaning services has boosted industry revenue

The Commercial Cleaning Services industry has performed well over the past five years. The industry is projected to generate revenue of $9.0 billion in the current year, up 2.6% for the year. Revenue is forecast to grow by an annualised 2.8% over the five years through 2017-18. Demand for cleaning services has been steady over this time, largely driven by outsourcing trends and the growing number of businesses across the economy. Client organisations have increasingly outsourced cleaning activities to concentrate on core activities and seek out cost efficiencies. Rising demand for residential cleaning services from high- and dual-income households, especially ageing residents, has also aided the industry's more.

Industry Statistics & Market Size
Annual Growth 13-18
Forecast Growth 18-23
Market Share of Companies

Industry Threats & Opportunities

  • Franchised cleaning operator numbers have risen, increasing industry competition
  • High industry competition has contributed to a decrease in profitability over the past five years
  • Industrial cleaning and washroom services will benefit from increased outsourcing by client firms
  • Industry Report - Starting a New Business Chapter

    Entry barriers to the industry are low as most cleaning activity generally requires limited formal skills or training. There is also limited regulation or licensing that cleaning companies are required to comply with. Cleaning skills and knowledge can readily be learned or transferred on the job, and the industry is largely labour-intensive. Further, government requirements for cleaning companies are minimal, and generally relate to occupational health and safety laws, which apply to most organisations across the economy.Capital outlay to set up a cleaning operation is low, even if entry is on a franchised basis. In addition, some employees commence operations by seeking out several small after-hours contracts, and service these as part of an additional or second job. Mos...purchase to read more.

    Additional Insights for the Commercial Cleaning Services Industry

    IBISWorld identifies 250 Key Success Factors for a business.The most important for the Commercial Cleaning Services Industry are

  • Ability to compete on tender
  • Ability to effectively communicate and negotiate
  • Use of production techniques that add value to base product(s)
  • IBISWorld analysts also discuss how external factors such as Business confidence index and Number of businesses in the Commercial Cleaning Services industry impact industry performance..

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    What's in this report

    What is the Commercial Cleaning Services Industry?

    Industry firms provide a range of commercial and domestic cleaning services. These services include specialised commercial and industrial cleaning services and the general cleaning of floors, windows and blinds within offices, factories, homes and other buildings. The industry’s services exclude carpet cleaning, shampooing services, steam cleaning and the sandblasting of building exteriors.

    Industry Products
  • Interior building cleaning services
  • Exterior building and window cleaning services
  • Washroom services
  • Street and road cleaning services
  • Residential cleaning services
  • Industrial cleaning services
  • Other cleaning services
  • Industry Activities
  • Bathroom and toilet cleaning
  • Building interior and exterior cleaning (excluding sandblasting and steam cleaning)
  • Chimney and duct cleaning
  • Gutter cleaning
  • Janitorial services
  • House and residential building cleaning
  • Office and commercial building cleaning
  • Road and street cleaning
  • Transport equipment cleaning
  • Window cleaning
  • Table of Contents

    Industry Definition
    Main Activities
    Similar Industries
    Additional Resources
    Industry Statistics Snapshot
    Industry Structure
    Executive Summary
    Executive Summary
    Key External Drivers
  • Business confidence index
  • Number of businesses
  • Demand from business process outsourcing in Australia
  • Total employees in the labour force
  • Average weekly hours worked

  • Current Performance
  • Operating conditions
  • Employment and profit
  • Public and private opportunities
  • Chart: Revenue Growth

  • Industry Outlook
  • Revenue growth
  • Employment and other opportunities
  • Other industry trends
  • Table: Commercial Cleaning Services Industry Revenue Outlook

  • Industry Life Cycle
  • Life cycle reasons
  • Chart: Benchmarking - Commercial Cleaning Services Industry Lifecycle vs The Economy

  • Supply Chains
    Key Buying Industries
  • Education and Training
  • Administrative and Support Services
  • Consumer Goods Retailing
  • Health Services
  • Consumers

  • Key Selling Industries
  • Industrial Machinery Manufacturing
  • Soap and Cleaning Compound Manufacturing

  • Products & Services
  • Interior building cleaning services
  • Washroom services
  • Exterior building and window cleaning services
  • Residential cleaning services
  • Industrial cleaning services
  • Street and road cleaning services
  • Other cleaning services
  • Chart: Commercial Cleaning Services Industry Products and Services Segmentation

  • Demand Determinants
    Major Markets
  • Commercial building and office operators
  • Education and medical providers
  • Retailers
  • Households
  • Other sectors
  • Industrial companies
  • Hospitality operators
  • Governments
  • Chart: Major Market Segmentation for the Commercial Cleaning Services Industry

  • International Trade
    Business Locations
    Chart: Business Locations by State
    Market Share Concentration
    Key Success Factors
    Cost Structure Benchmarks
  • Chart: Cost Structure Benchmarking – Sector vs Commercial Cleaning Services

  • Basis of Competition
  • Internal competition
  • External competition

  • Barriers to Entry
  • Table: Barrier to Entry Checklist for the Commercial Cleaning Services Industry

  • Industry Globalization
    Spotless Group Holdings Limited,
  • Table: Spotless Group Holdings Limited - financial performance

  • Capital Intensity
  • Chart: Level of Capital Intensity for the Commercial Cleaning Services Industry
  • Chart: Tools of the Trade: Growth Strategies for Success

  • Technology & Systems
    Revenue Volatility
  • Chart: Volatility vs Industry Growth

  • Regulation & Policy
    Industry Assistance
    Table: Industry Data for the Commercial Cleaning Services Industry
  • Industry Revenue (2009-2023)
  • Industry Gross Product (2009-2023)
  • Establishments (2009-2023)
  • Businesses (2009-2023)
  • Employment (2009-2023)
  • Wages (2009-2023)

  • Table: Annual Percentage Change for Key Industry Data
    Table: Key Ratios for Industry Key Data
    Facilities Management
  • Hired to undertake the maintenance of multiple aspects of a company's infrastructure and services, including cleaning.
  • Outsourcing
  • The hiring of outside companies to carry out services that traditionally were managed or conducted internally. Government and the corporate sector are increasingly outsourcing.
  • Spring Cleaning
  • A thorough cleaning of a house that usually takes place once a year.
  • What Our Customers Say

    Why buy this report?

    IBISWorld’s Commercial Cleaning Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

    IBISWorld industry market research reports enable you to:
    • Find out about key industry trends
    • Identify threats and opportunities
    • Inform your decisions for marketing, strategy and planning
    • Quickly build competitive intelligence
    This report on Commercial Cleaning Services:
    • Provides Market Size information to assist with planning and strategic decisions.
    • Includes the necessary information to perform SWOT, PEST and STEER analysis.
    • Helps you understand market dynamics to give you a deeper understanding of industry competition and the supply chain.
    • Analyses key performance and operational metrics so that you can benchmark against your own business, that of your customers’ businesses, or your competitors’ businesses.
    The Commercial Cleaning Services market research report includes:
    • Historical data and analysis for the key drivers of this industry
    • A five-year forecast of the market and noted trends
    • Detailed research and segmentation for the main products and markets
    • An assessment of the competitive landscape and market shares for major companies
    • And of course, much more

    IBISWorld reports on thousands of industries around the world. Our clients rely on our information and data to stay up-to-date on industry trends across all industries. With this IBISWorld Industry Research Report on Commercial Cleaning Services, you can expect thoroughly researched, reliable and current information that will help you to make faster, better business decisions.

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