Cleaning house: Price competition has forced several industry exits over the past five years

IBISWorld’s Commercial Cleaning Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.


Industry Analysis & Industry Trends

The Commercial Cleaning Services industry has performed reasonably well over the past five years. Demand for cleaning services has been steady over this time, largely driven by outsourcing trends and growth in the number of businesses operating across the economy. Client organisations have increasingly outsourced cleaning activities to concentrate on core activities and seek out cost efficiencies. A rise in demand for residential cleaning services from high- and dual-income households, especially ageing residents, has also aided the industry's performance. Many in-home aged-care programs now offer cleaning services, particularly for disabled clients...

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Industry Report - Industry Key Buyers Chapter

The industry has a low concentration level with the four largest firms estimated to account for 14.9% industry revenue in 2016-17. This low industry concentration mainly stems from the large number of small business operators and the fragmented nature of the industry. However, larger operators that provide related business activities (including facilities management, security and catering), such as Spotless Group, ISS Facility Services and Compass Group are maintaining their position in the industry through winning and retaining contracts, and acquisition strategies.

Franchised operations are a small but growing segment for the industry, accounting for a projected 8.0% of industry revenue in 2016-17. Thi..

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Industry Products

What is the Commercial Cleaning Services Industry?

Industry firms provide a range of commercial and domestic cleaning services. These services include specialised commercial and industrial cleaning services and the general cleaning of floors, windows and blinds within offices, factories, homes and other buildings. The industry’s services exclude carpet cleaning, shampooing services, steam cleaning and the sandblasting of building exteriors.

Industry Products
Interior building cleaning services
Exterior building and window cleaning services
Washroom services
Street and road cleaning services
Residential cleaning services
Industrial cleaning services
Other cleaning services
Industry Activities
Bathroom and toilet cleaning
Building interior and exterior cleaning (excluding sandblasting and steam cleaning)
Chimney and duct cleaning
Gutter cleaning
Janitorial services
House and residential building cleaning
Office and commercial building cleaning
Road and street cleaning
Transport equipment cleaning
Window cleaning

Table of Contents

About this Industry

Industry Definition
Main Activities
Similar Industries
Additional Resources

Industry at a Glance

Industry Performance

Executive Summary
Key External Drivers
Current Performance
Industry Outlook
Industry Life Cycle

Products & Markets

Supply Chain
Products & Services
Demand Determinants
Major Markets
International Trade
Business Locations

Competitive Landscape

Market Share Concentration
Key Success Factors
Cost Structure Benchmarks
Basis of Competition
Barriers to Entry
industry Globalisation

Major Companies

Operating Conditions

Capital Intensity
Technology & Systems
Revenue Volatility
Regulation & Policy
Industry Assistance

Key Statistics

Industry Data
Annual Change
Key Ratios

Jargon & Glossary

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