Serco Group Pty Limited is a foreign owned private company that derives its revenue from the provision of facilities management, immigration and justice and corrections services, health management services, systems engineering and the provision and support of vessels under contract with the Commonwealth of Australia. The company employs approximately 8120 people, operates across Australia, New Zealand, and Hong Kong. This company is administered from its head office in Sydney.

Serco Group is a wholly owned subsidiary of the UK-based Serco Group plc, an outsourcing services company. 

Serco Group Pty Limited provides facility management services, systems engineering, health management services, immigration and justice and correction services and the provision and support of vessels under contract with the Commonwealth of Australia. 

In the Asia Pacific region, Serco provides services under the following sectors:

  • Defence - Delivers services such as training, logistics, engineering and operation support services. Also delivers services such as systems integration, weapon system and biomedical maintenance, logistics management, offshore and inshore operations, simulation and project management.
  • Citizen Services - Key service areas include customer interaction centres, parks and gardens, direct marketing, loyalty programs, training design and delivery, customer relationship management software solutions and consultancy services.
  • Healthcare - Provides a wide range of health management services such as vehicle and traffic management, supply chain management, grounds management and patient catering amongst other services.
  • Immigration - Provides services such as facilities management and maintenance, security services, education, logistics and training and procurement.
  • Justice - Offers education, rehabilitation, and vocational training and resettlement programs to prisoners.
  • Transport - Offers such services such as the operation of customer service and processing of information to the development and maintenance of infrastructure.

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