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Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Nov 2013

Assisting growth: Demand increases as employers seek improved productivity

IBISWorld’s Employee Assistance Program Services market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
Converge International Converge International market share
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Ingeus Ingeus market share
PPC Worldwide PPC Worldwide market share
Industry Statistics & Market Size
Revenue
$194m
Annual Growth 09-14
6.1%
Annual Growth 14-19
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Profit
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Employment
940
Businesses
132
Industry Analysis & Industry Trends

With low unemployment rates and a tight labour market in Australia over most of the past five years, many companies are implementing employee assistance programs (EAPs) for several reasons. Firstly, EAP services are designed to assist employees in resolving or working through a wide range of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are likely to be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs. This provides client companies with an incentive to implement EAPs, to the benefit of the industry... purchase to read more

Industry Report - Starting a New Business Chapter

Entry barriers to the industry are at a medium level because it is relatively easy to set up a new business, and the costs to do this are also low. However, it can be more difficult to find and recruit experienced and qualified staff, which adds to entry barriers. Most EAP service companies are started by degree-qualified people within the psychology and counselling fields, which reduces initial start-up costs and problems finding suitable staff. As a company grows, though, high industry wages can make it difficult to increase staffing to expand the client base.

It can be difficult for a new company to compete with the established major players... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in this industry provide wellbeing services to employees aimed at early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
 
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance servicesWorkplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services


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