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Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Jul 2016

On the job: The low unemployment rate has boosted demand for industry services

The Employee Assistance Program Services market research report provides key industry analysis and industry statistics, measures market size, analyzes current and future industry trends and shows market share for the industry’s largest companies. IBISWorld publishes the largest collection of industry reports so you can see an industry’s supply chain, economic drivers and key buyers and markets.

Report Snapshot
Market Share of Companies
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Optum Optum market share
Pinnacle Australia Bidco Pty Ltd Pinnacle Australia Bidco Pty Ltd market share
Industry Statistics & Market Size
Annual Growth 12-17
Annual Growth 17-22
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Industry Analysis & Industry Trends

Firms in the Employee Assistance Program Services industry supply important services to many workers. With relatively low unemployment rates and a tight labour market over most of the past five years, many companies have implemented employee assistance programs (EAPs) for a range of reasons. Firstly, EAP services are designed to assist employees in resolving or working through a variety of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are more likely to have an improved sense of wellbeing and be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs... purchase to read more

Industry Report - Industry Locations Chapter

Companies in the industry provide services to businesses and other organisations, so there is a higher concentration of EAP services firms in states and territories with high business numbers and economic activity. This is driven by population distribution and concentration levels. Due to these factors, New South Wales and Victoria account for the highest proportions of industry operators and industry revenue due to the high business counts and population levels in these states. Further, Queensland has a high proportion of EAP service firms due to the large number of businesses in the state. Combined, these three states are estimated to account for 76.9% of industry establishment numbers in 2016-17, and 74.6% of industry revenue... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in the industry provide wellbeing services to employees. These services are generally aimed at the early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services

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