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Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Nov 2013

Assisting growth: Demand increases as employers seek improved productivity

IBISWorld’s Employee Assistance Program Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
Converge International Converge International market share
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Ingeus Ingeus market share
PPC Worldwide PPC Worldwide market share
Industry Statistics & Market Size
Revenue
$194m
Annual Growth 09-14
6.1%
Annual Growth 14-19
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Profit
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Employment
940
Businesses
132
Industry Analysis & Industry Trends

With low unemployment rates and a tight labour market in Australia over most of the past five years, many companies are implementing employee assistance programs (EAPs) for several reasons. Firstly, EAP services are designed to assist employees in resolving or working through a wide range of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are likely to be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs. This provides client companies with an incentive to implement EAPs, to the benefit of the industry... purchase to read more

Industry Report - Industry Locations Chapter

Companies in the industry provide services to businesses and other organisations, so there is a higher concentration of EAP services firms in states and territories with high business numbers and economic activity. This is driven by population distribution and concentration levels. Due to these factors, New South Wales and Victoria account for the highest proportions of industry operators and industry revenue due to the high business counts and population levels in these states. Further, Queensland has a high proportion of EAP service firms due to the large number of businesses in the state. Combined, these three states are estimated to account for 77.1% of industry establishment numbers in 2013-14, and 74.7% of industry revenue... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in this industry provide wellbeing services to employees aimed at early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
 
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance servicesWorkplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services


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