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Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Aug 2015

Helping hand: Demand increases as employers seek improved productivity

IBISWorld’s Employee Assistance Program Services market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Optum Optum market share
Pinnacle Australia Bidco Pty Ltd Pinnacle Australia Bidco Pty Ltd market share
Industry Statistics & Market Size
Revenue
$212m
Annual Growth 11-16
5.5%
Annual Growth 16-21
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Profit
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Employment
990
Businesses
137
Industry Analysis & Industry Trends

With relatively low unemployment rates and a tight labour market in Australia over most of the past five years, many companies have implemented employee assistance programs (EAPs) for a range of reasons. Firstly, EAP services are designed to assist employees in resolving or working through a variety of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are more likely to have an improved sense of wellbeing and be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs. This provides client companies with an incentive to implement EAPs, to the benefit of the industry... purchase to read more

Industry Report - Industry Key Buyers Chapter

Industry concentration is at a medium level, with the four largest companies in the industry estimated to account for over 53.0% of industry revenue in 2015-16. This medium concentration level means that the largest companies are able to exert some pricing power and other market influence in the industry. The industry concentration level has increased in the past five years due to acquisitions by the major players and stronger organic growth than the industry average. In 2010-11, the top four companies accounted for approximately 49.8% of industry revenue, with subsequent growth driven by greater demand from major private companies and governments... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in the industry provide wellbeing services to employees. These services are generally aimed at the early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
 
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance servicesWorkplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services


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