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Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Nov 2013

Assisting growth: Demand increases as employers seek improved productivity

IBISWorld’s Employee Assistance Program Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Converge International Converge International market share
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Ingeus Ingeus market share
PPC Worldwide PPC Worldwide market share
Industry Statistics & Market Size
Revenue
$194m
Annual Growth 09-14
6.1%
Annual Growth 14-19
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Profit
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Employment
940
Businesses
132
Industry Analysis & Industry Trends

With low unemployment rates and a tight labour market in Australia over most of the past five years, many companies are implementing employee assistance programs (EAPs) for several reasons. Firstly, EAP services are designed to assist employees in resolving or working through a wide range of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are likely to be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs. This provides client companies with an incentive to implement EAPs, to the benefit of the industry... purchase to read more

Industry Report - Industry Investment Chapter

The industry has a low capital intensity level due to high wage costs associated with employing well-qualified and experienced psychologists and counsellors, with investment in capital inputs being relatively low. As a service industry, capital inputs are required for staff computers, telephone systems, software and vehicles. However, these account for a low proportion of industry revenue due to high average wages required for most industry staff.

To calculate the capital intensity level, IBISWorld uses data from the industry's cost structure. Estimated depreciation in 2013-14 is used as a proxy for capital, while industry wages are used as a proxy for labour... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in this industry provide wellbeing services to employees aimed at early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
 
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance servicesWorkplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services


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