Employee Assistance Program Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Employee Assistance Program Services Market Research Report | Advisory & Financial Services | Outsourced Office Functions | Oct 2014

Assisting growth: Demand increases as employers seek improved productivity

IBISWorld’s Employee Assistance Program Services market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
Assure Programs Assure Programs market share
Converge International Converge International market share
Davidson Trahaire Corpsych Pty Limited Davidson Trahaire Corpsych Pty Limited market share
Optum Optum market share
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

With low unemployment rates and a tight labour market in Australia over most of the past five years, many companies have implemented employee assistance programs (EAPs) for a range of reasons. Firstly, EAP services are designed to assist employees in resolving or working through a variety of personal, family and workplace issues, which can result in happier workers. Secondly, when employees have resolved stressful issues, they are more likely to have an improved sense of wellbeing and be more focused on the tasks they carry out. Finally, EAP services can increase productivity and reduce absenteeism, which leads to higher profit and lower costs. This provides client companies with an incentive to implement EAPs, to the benefit of the industry... purchase to read more

Industry Report - Industry SWOT Analysis Chapter

The Employee Assistance Program Services industry is in the growth phase of its life cycle. This is shown by industry revenue and value added increasing at a strong and steady rate due to increased demand and high pricing. IBISWorld estimates that industry value added, which is the industry's contribution to national GDP, will increase at an annualised 4.6% in the 10 years through 2019-20. This is higher than the estimated national GDP growth rate of 2.7% per annum over the same period.

High profit margins across the industry have contributed to industry growth in the past five years, with increases in establishment numbers and employment as more companies look to benefit from strong demand... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Employee Assistance Program Services Industry?

Firms involved in the industry provide wellbeing services to employees. These services are aimed at early identification and resolution of work and personal problems that affect professional performance.

Industry Products
Personal issues servicesFamily issues servicesWorkplace issues servicesCorporate training services and courses
Industry Activities
Workplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance servicesWorkplace issues counselling and assistance servicesPersonal issues counselling and assistance servicesFamily issues counselling and assistance servicesGroup training and corporate assistance services

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