Industry Analysis & Industry Trends
Demand for cleaning services has been steady over the past five years, largely driven by outsourcing trends and growth in the number of businesses. Organisations have been increasingly outsourcing cleaning to concentrate on core activities and seek out cost efficiencies. A rise in demand for residential cleaning services from high- and dual-income households and the ageing of the population has also aided the industry. Many in-home aged-care programs now offer cleaning services, particularly for disabled people.
Industry clients have increasingly incorporated cleaning, catering, security, maintenance and related services into a single, multi-service contract arrangement... purchase to read more
Industry Report - Industry Key Buyers Chapter
The industry has a low concentration level with the four largest firms estimated to account for 15.2% industry revenue in 2015-16. The eight largest firms in the industry are estimated to account for less than 19% of industry revenue for the year. This low industry concentration mainly stems from the large number of small business operators and the fragmented nature of the industry. However, larger operators that provide related business activities (including facilities management, security and catering), such as Spotless Group, ISS Facility Services and Compass Group are maintaining their position in the industry through winning and retaining contracts, and acquisition strategies... purchase to read more