Industry Analysis & Industry Trends
Demand for cleaning services has generally been strong and stable, largely driven by business numbers and outsourcing trends. Governments and businesses have been increasingly outsourcing cleaning to concentrate on core activities and as a way of seeking out cost efficiencies. A rise in demand for residential cleaning services from high- and dual-income households and the ageing of the population has also aided the industry. Many in-home aged-care programs now offer cleaning services, particularly for disabled people.
Industry clients have been increasingly incorporating cleaning, catering, security, maintenance and related services into a single, multi-service contract arrangement... purchase to read more
Industry Report - Industry Key Buyers Chapter
The industry has a low concentration level with the four largest firms estimated to account for 15.8% industry revenue in 2014-15. The eight largest firms in the industry are estimated to account for approximately 18.6% of industry revenue for the year. This low industry concentration mainly stems from the large number of small business operators and the fragmented nature of the industry. However, major operators such as Spotless Group, ISS Facility Services and Compass Group are building a dominant position through winning and retaining contracts, and acquisition strategies.
Franchised operations are a small but growing segment for the industry, accounting for an estimated 7.8% of industry revenue in 2014-15... purchase to read more