Industry Analysis & Industry Trends
Few people in Australia are comfortable repairing their own computer. Consumers continue to view internal operations of computers as complicated, although this has not translated to booming demand for the industry. Businesses today have made two clear shifts in operations that spell trouble for the long-term viability of computer maintenance providers. The tendency to lease computers rather than buy them often means that computers are replaced when, or before, they malfunction. Furthermore, the increasing presence of comprehensive, in-house IT teams means that many repairs can be conducted at minimal cost. An influx of IT specialists occurred in the late 1990s due to the dot-com crash... purchase to read more
Industry Report - Starting a New Business Chapter
A number of major players exist in the industry, but they tend to service only their own customers who are primarily business clients. There is far less demand for specialist computer maintenance firms, for two reasons. Companies that sell and lease computers are likely to offer free servicing as part of any contract. As IT technology becomes more advanced and proprietary in nature, it becomes increasingly difficult to cover all different forms of computing.
Low start-up costs generally revolve around obtaining suitable repair equipment and software, which makes it easy for small firms to enter the industry. However, it is more difficult for a start-up company to find a market than to establish a business... purchase to read more