Industry Analysis & Industry Trends
Few people in Australia are comfortable repairing their own computer, and fewer organisations are repairing their own electronic equipment products. While consumers continue to view internal operations of computers as complicated, this has not translated to increased demand for the Computer and Electronic Equipment Repair industry. Businesses today have made two clear shifts in operations that spell trouble for the long-term viability of computer and electronic equipment maintenance providers. The tendency to lease computers and electronic equipment rather than buy them often means that these products are replaced when, or before, they malfunction. Further, the increasing presence of comprehensive, in-house IT teams means that many computer repairs can be conducted at minimal cost... purchase to read more
Industry Report - Industry Products Chapter
The industry provides a wide range of repair and maintenance services for many computer and electronic products. Firms operating in the industry tend to service small geographic regions and provide a small range of repair services.
Computer repairs and maintenance
IBISWorld estimates that the computer repairs and maintenance segment will account for 31.0% of industry revenue in 2013-14, down from 34.0% in 2008-09. This decline is due to increased replacement levels of PCs and laptops compared with repair levels. Services within the segment include mainframe and server maintenance, data protection, upgrades, disaster recovery services network support services and basic computer repair services... purchase to read more