Industry Analysis & Industry Trends
Few people in Australia are comfortable repairing their own computer, and fewer organisations are repairing their own electronic equipment products. While consumers continue to view internal operations of computers as complicated, this has not translated to increased demand for the Computer and Electronic Equipment Repair industry. Businesses today have made two clear shifts in operations that spell trouble for the long-term viability of computer and electronic equipment maintenance providers. The tendency to lease computers and electronic equipment rather than buy them often means that these products are replaced when, or before, they malfunction. Further, the increasing presence of comprehensive, in-house IT teams means that many computer repairs can be conducted at minimal cost... purchase to read more
Industry Report - Industry Key Buyers Chapter
The largest four operators in the industry are estimated to account for approximately 4.0% of industry revenue in 2013-14. The industry has become increasingly fragmented in the past five years as smaller firms that specialise in niche markets and products remain in operation. As computer manufacturers and wholesalers provide growing levels of after-sales service, the areas of expertise required to be of value to computer users is becoming narrower.
There has been little consolidation or acquisition activity in the industry in the past five years and there is no indication that industry concentration will change notably alter over the next five years. The industry is expected to remain highly fragmented as profit levels decline and entry barriers remain low... purchase to read more