Industry Analysis & Industry Trends
The Computer and Electronic Equipment Repair industry is being affected by two clear shifts in business operations that spell trouble for the long-term viability of computer and electronic equipment maintenance services. Although relatively few people in Australia have the necessary expertise to repair their own computer, the growing tendency for companies and households to lease computers and electronic equipment often means that these products are replaced when (or before) they malfunction. Furthermore, more companies are investing in their own in-house IT teams, which is reducing the demand for computer repairs from industry firms.
The industry’s low barriers to entry have resulted in high numbers of repair and maintenance companies... purchase to read more
Industry Report - Industry Key Buyers Chapter
The Computer and Electronic Equipment Repair industry has a low level of market share concentration. The largest four industry operators are estimated to account for considerably less than 40% of total industry revenue in 2015-16. The industry has become increasingly fragmented in the past five years as smaller firms that specialise in niche markets and products remain in operation. As computer manufacturers and wholesalers provide growing levels of after-sales service, the areas of expertise required to be of value to computer users is becoming narrower.
There has been little consolidation or acquisition activity in the industry in the past five years and there is no indication that industry concentration will change notably alter over the next five years... purchase to read more