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Payroll and Other Office Administrative Services in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Payroll and Other Office Administrative Services Market Research Report | ANZSIC N7291 | Apr 2014

Back office boom: The trend towards office outsourcing drives industry growth

IBISWorld’s Payroll and Other Office Administrative Services market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Revenue
$3bn
Annual Growth 09-14
4.5%
Annual Growth 14-19
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Profit
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Employment
26,347
Businesses
11,333
Industry Analysis & Industry Trends

The Payroll and Other Office Administrative Services industry has benefited from the private sector trend towards outsourcing business services over the past five years. The industry generates the bulk of its revenue from the payroll processing and billing segments, which have been the primary beneficiaries of the outsourcing boom. However, the sluggish general economy has contained the industry's performance since the late 2000s.

The industry relies heavily on business confidence and spending, as these influence an organisation's choice to outsource non-core activities to specialist service providers. The global financial crisis contributed to a decline in demand for industry services... purchase to read more

Industry Report - Starting a New Business Chapter

Barriers to entry within the industry are low, largely due to the high level of fragmentation and the large number of small enterprises. The majority of operators have fewer than 20 employees and are able to successfully enter the market and cater to their clients' needs, particularly in the business administrative services segment. While there exist small and niche payroll companies, large incumbents such as Automatic Data Processing Limited tend to service large organisations due to the breadth of services offered by them. Further, given the low level of capital investment required within the industry, potential entrants primarily require relevant software and skilled labour to start up operations... purchase to read more

 


Industry ProductsRelated ReportsTable of Contents

What is the Payroll and Other Office Administrative Services Industry?

This industry includes companies that provide a range of everyday office administrative services such as clerical, billing and record-keeping, and payroll services on a contract or fee basis. These companies support the operation of a business but do not provide staff to carry out the complete operations of an organisation.

Industry Products
Billing and record keepingBusiness administration Clerical services Payroll processingReception servicesOther administrative services
 
Industry Activities
Billing and record-keeping servicesPayroll processing servicesClerical servicesReception servicesBusiness administrative servicesOther office administrative services


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