Industry Analysis & Industry Trends
In the past five years, the level of interest in the Courier Pick-up and Delivery Services industry's standard door-to-door delivery services has grown. Retail markets have grown in importance to the industry, which was traditionally focused more on businesses than consumers. Retailers, especially online retailers, rely on industry services to get their goods to customers. With the domestic Retail Trade division's adoption of online retailing lagging behind overseas markets, much of this growth in demand has come from international e-commerce sites. Australians have spent up big on online shopping in the past five years, with online spending in Australia alone increasing at a compound annual rate of 26.0%... purchase to read more
Industry Report - Industry Products Chapter
The industry's key service is the door-to-door delivery of parcels and express letters within Australia. The actions required to provide this service can be further broken down, although a typical invoice sent out by the industry is not itemised.
Point-to-point delivery services typically occur within a city or a limited geographical area. They involve the collection and delivery of items from the sender straight to recipients, with minimal handling in between. The simplicity of this service masks its labour intensiveness, as it is an area of industry activity with less scope for efficiency gains beyond route planning and the now-common use of barcodes... purchase to read more