Industry Analysis & Industry Trends
The Courier Pick-up and Delivery Services industry transports items weighing less than 30 kilograms from one destination to another, connecting businesses to their clients, and consumers to each other. All sectors of the economy demand services from the industry. However, over the past five years, the performance of the retail and mining segments of the economy has significantly influenced the industry. While Mining division growth had strengthened the industry over the past decade, declines in mining capital expenditure since 2013-14 have reduced demand from this segment. Additionally, Australia Post's complete acquisition of StarTrack Express has moved StarTrack's operations into the Postal Services industry... purchase to read more
Industry Report - Industry Products Chapter
The industry's key service is door-to-door delivery of parcels and express letters in Australia. It can be further broken down into point-to-point delivery, intra-depot services, depot-to-point delivery and set-run services.
Point-to-point delivery services typically occur in a city or a limited geographical area. They involve the collection and delivery of items from the sender to the recipient, with minimal handling in between. The simplicity of this service masks its labour intensiveness, as it is an area of industry activity with less scope for efficiency gains beyond route planning and the now-common use of barcodes... purchase to read more