Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Apr 2016

Debt of gratitude: Increasing unemployment and debt collection outsourcing drives growth

IBISWorld’s Debt Collection market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 11-16
Annual Growth 16-21
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Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is weak, as this can lead to households defaulting on loans and trigger a rise in business bankruptcies. Strong economic conditions can have the opposite effect on the industry. This is due to households and businesses making efforts to pay down debt and boost savings, while the tightening of lending practices can result in better loans with less likelihood of default. Industry revenue is projected to display strong growth of 4.6% during 2015-16, due to more bankruptcies and increased household debt as a proportion of assets. This growth is despite a decline in the unemployment rate.

Over the past five years, high household debt levels (due to rising housing costs) fuelled steady growth for debt collection agencies... purchase to read more

Industry Report - Industry Locations Chapter

The geographic distribution of industry firms is determined by the location of key customer markets, the level of economic activity across states and territories, the number of businesses across regions, and population density. These factors have a tendency to increase the concentration of industry enterprises within particular regions. The industry is mainly concentrated in the larger states of New South Wales, Victoria and Queensland, which together are estimated to account for 82.7% of debt collection establishments in 2015-16, and 81.6% of industry revenue. This concentration has remained largely unchanged in the past five years... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from individuals and businesses that have failed to meet the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor, for which the firm receives a fee or percentage of the total amount collected. Alternatively, firms can purchase bad debt from the original creditors at a discount on its face value.

Industry Products
Contingent fee servicesPortfolio acquisition servicesOther debt collection services
Industry Activities
Account collection servicesBill collection servicesCollection agency operationsDebt collection servicesDebt portfolio collection servicesDebt purchasingOther debt purchase and collection servicesRepossession servicesTax collection on a contract or fee basis

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