Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Sep 2015

In the black: Increasing unemployment and debt collection outsourcing drives growth

IBISWorld’s Debt Collection market research report is a comprehensive guide to market size and growth prospects. Our industry reports offer strategic industry analysis of the factors influencing companies, including new product developments, economic, lifestyle and demographic influences, distribution and supply chain factors and pricing issues. Full analysis accompanies our data forecasts to illustrate how the market responds to emerging industry trends.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 11-16
Annual Growth 16-21
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Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is weak, as this can lead to households defaulting on loans and trigger a rise in business bankruptcies. Strong economic conditions, however, can have the opposite effect on the industry. This is due to efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which result in better loans with less likelihood of default. Industry revenue is projected to display strong growth of 4.7% during 2015-16, due to higher unemployment levels and increased household debt as a proportion of assets.

While some parts of the Australian economy benefited from the mining boom over the past five years, much of the economy struggled due to challenging conditions... purchase to read more

Industry Report - Industry Analysis Chapter

Australia has operated as a two-speed economy over the past five years, as the mining sector expanded and many other sectors struggled to grow. These factors contributed to positive results for the Debt Collection industry. Debt collection is one of the few industries that generally benefits from the tightening of economic conditions and the accompanying rises in unemployment, loan defaults and bankruptcies. That said, it has not all been smooth sailing for the industry, as slower economic growth in some years tended to tighten corporate budgets for debt recovery.

Type of debt owned

Industry operators use two main business models: contingent collections and debt portfolio collections. Contingent collection agencies collect debt on behalf of the original creditor... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from individuals and businesses that have failed to meet the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor, for which the firm receives a fee or percentage of the total amount collected. Alternatively, firms can purchase bad debt from the original creditors at a discount on its face value.

Industry Products
Contingent fee servicesPortfolio acquisition servicesOther debt collection services
Industry Activities
Account collection servicesBill collection servicesCollection agency operationsDebt collection servicesDebt portfolio collection servicesDebt purchasingOther debt purchase and collection servicesRepossession servicesTax collection on a contract or fee basis

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