Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Jun 2014

A bad debt follows you: Increased unemployment drives demand for industry services

IBISWorld’s Debt Collection market research report offers insightful industry analysis and research into the market at the national level. IBISWorld’s in-depth industry market research is presented in a logical and consistent format. The industry report contains key industry statistics, market size, industry trends, and growth and profit forecasts for a 5-year outlook period.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 09-14
Annual Growth 14-19
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Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is stumbling, as this leads to households defaulting on loans and a rise in business bankruptcies. However, the global financial crisis did not lead to a significant surge in debt collecting services. This reflects efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which resulted in better loans with less likelihood of defaulting.

While some of the Australian economy has benefited from the booming resources sector for much of the past five years, much of the economy struggled in challenging conditions. The subdued economic growth and rising private debt has fuelled strong growth for debt collection agencies. Industry revenue is currently estimated at $1.2... purchase to read more

Industry Report - Industry Key Buyers Chapter

The Debt Collection industry has a low degree of ownership concentration with the four largest players estimated to account for about 30% of industry revenue in 2013-14. These include Collection House, Credit Corp Group, D&B Hold Company and ACM Group.

Australian Collectors and Debt Buyers Association (ACDBA) estimates that its 16 member organisations account for 70% of industry revenue, with the balance contributed by the many small-scale businesses that primarily recover loans from individuals and small businesses. High profit margins are also encouraging more businesses to enter the market.

Over the next five years, high profit margins will continue to attract new businesses... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from delinquent individuals and businesses that have fallen short of the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor for which the firm receives a fee or percentage of the total amount collected. Alternately, firms purchase 'bad' debt from the original creditors at a discount to its face value.

Industry Products
Contingent fee servicingPortfolio acquisition servicing
Industry Activities
Account collectionBill collectionDebt collectionDelinquent account collectionTax collection on a contract or fee basisDebt portfolio collection

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