Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Jan 2015

Collecting profit: Rising bankruptcies and higher debt levels have driven growth

IBISWorld’s Debt Collection market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
Add to Cart
Add to Cart
Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is weak, as this leads to households defaulting on loans and a rise in business bankruptcies. However, the global financial crisis did not lead to a significant surge in debt collecting services. This reflects efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which resulted in better loans with less likelihood of defaulting. The four largest debt-collecting firms are estimated to account for less than 30.0% of industry revenue in 2014-15, as the industry contains many small-scale businesses... purchase to read more

Industry Report - Starting a New Business Chapter

Entry barriers to the industry are at a medium level, and rising. Of these, the relationship with creditors or loan originators and access to an adequately skilled workforce are the more challenging hurdles to industry participation. Other moderate barriers include the capital investment required for adequate information technology infrastructure and data processing systems. These can provide economies of scale and process cost advantages but these benefits are not essential to industry participation.

The existence of a number of industry bodies that promote ethical collection practices, continuing educational requirements, industry accreditation and other safety and soundness measures raises the minimum standards for firms operating in the industry... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from delinquent individuals and businesses that have fallen short of the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor for which the firm receives a fee or percentage of the total amount collected. Alternately, firms purchase 'bad' debt from the original creditors at a discount to its face value.

Industry Products
Contingent fee servicesPortfolio acquisition services
Industry Activities
Account collectionBill collectionDebt collectionDelinquent account collectionTax collection on a contract or fee basisDebt portfolio collection

View Sample
Select Clients