Industry Analysis & Industry Trends
The Debt Collection industry typically thrives when the economy is weak, as this leads to households defaulting on loans and a rise in business bankruptcies. However, the global financial crisis did not lead to a significant surge in debt collecting services. This reflects efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which resulted in better loans with less likelihood of defaulting. The four largest debt-collecting firms are estimated to account for less than 30.0% of industry revenue in 2014-15, as the industry contains many small-scale businesses... purchase to read more
Industry Report - Starting a New Business Chapter
Entry barriers to the industry are at a medium level, and rising. Of these, the relationship with creditors or loan originators and access to an adequately skilled workforce are the more challenging hurdles to industry participation. Other moderate barriers include the capital investment required for adequate information technology infrastructure and data processing systems. These can provide economies of scale and process cost advantages but these benefits are not essential to industry participation.
The existence of a number of industry bodies that promote ethical collection practices, continuing educational requirements, industry accreditation and other safety and soundness measures raises the minimum standards for firms operating in the industry... purchase to read more