Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Jan 2015

Collecting profit: Rising bankruptcies and higher debt levels have driven growth

IBISWorld’s Debt Collection market research report can be used to help you: understand market size and growth potential; major companies; draft business plans and pitch books; and conduct benchmarking and SWOT analysis. Our industry analysis highlights macro industry trends in the overall sector and micro trends faced by companies that do business in the industry. The industry report also provides key industry statistics and 5-year forecasts to anticipate future industry prospects so you can decide with confidence.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is weak, as this leads to households defaulting on loans and a rise in business bankruptcies. However, the global financial crisis did not lead to a significant surge in debt collecting services. This reflects efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which resulted in better loans with less likelihood of defaulting. The four largest debt-collecting firms are estimated to account for less than 30.0% of industry revenue in 2014-15, as the industry contains many small-scale businesses... purchase to read more

Industry Report - Industry Analysis Chapter

Australia has operated as a two-speed economy since the onset of the global financial crisis, and this has benefited the Debt Collection industry. Debt collection is one of the few industries that generally benefits from the tightening of economic conditions and the accompanying rises in unemployment, loan defaults and bankruptcies. That said, it has not all been smooth sailing for the industry, as the slower economic growth tended to tighten corporate budgets for debt recovery. Some firms, such as Dun & Bradstreet, also had collection activities on the eastern seaboard interrupted by the floods and cyclones of 2010-11.

Type of debt owned

Industry operators use two main business models: contingent collections and debt portfolio collections... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from delinquent individuals and businesses that have fallen short of the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor for which the firm receives a fee or percentage of the total amount collected. Alternately, firms purchase 'bad' debt from the original creditors at a discount to its face value.

Industry Products
Contingent fee servicesPortfolio acquisition services
Industry Activities
Account collectionBill collectionDebt collectionDelinquent account collectionTax collection on a contract or fee basisDebt portfolio collection

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