Debt Collection in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Debt Collection Market Research Report | ANZSIC N7293a | Jan 2015

Collecting profit: Rising bankruptcies and higher debt levels have driven growth

IBISWorld’s Debt Collection market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
Industry Statistics & Market Size
Annual Growth 10-15
Annual Growth 15-20
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Industry Analysis & Industry Trends

The Debt Collection industry typically thrives when the economy is weak, as this leads to households defaulting on loans and a rise in business bankruptcies. However, the global financial crisis did not lead to a significant surge in debt collecting services. This reflects efforts by households and businesses to pay down debt and boost savings, and the tightening of lending practices, which resulted in better loans with less likelihood of defaulting. The four largest debt-collecting firms are estimated to account for less than 30.0% of industry revenue in 2014-15, as the industry contains many small-scale businesses... purchase to read more

Industry Report - Industry Key Buyers Chapter

The Debt Collection industry has a low concentration level with the four largest players estimated to account for less than 29.0% of industry revenue in 2014-15. These largest firms are Credit Corp Group, Collection House Group, D&B Hold Company and ACM Group. The Australian Collectors and Debt Buyers Association (ACDBA) estimates that its 16 member organisations account for 70.0% of industry revenue, with the balance contributed by the many small-scale businesses that primarily recover loans from individuals and small businesses. High profit margins are also encouraging more businesses to enter the market.

Over the next five years, high profit margins will continue to attract new businesses to the industry... purchase to read more


Industry ProductsRelated ReportsTable of Contents

What is the Debt Collection Industry?

Debt collection firms retrieve debt payments from delinquent individuals and businesses that have fallen short of the terms and conditions outlined by their loan agreements. A firm can act as an agent on behalf of a creditor for which the firm receives a fee or percentage of the total amount collected. Alternately, firms purchase 'bad' debt from the original creditors at a discount to its face value.

Industry Products
Contingent fee servicesPortfolio acquisition services
Industry Activities
Account collectionBill collectionDebt collectionDelinquent account collectionTax collection on a contract or fee basisDebt portfolio collection

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