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Business Process Outsourcing in Australia: Market Research Report

Market Research • Market Size • Industry Statistics • Industry Analysis • Industry Trends

Business Process Outsourcing Market Research Report | Advisory & Financial Services | Other Outsourced Functions | 2016

Still in business: Industry expected to grow steadily despite offshore competition

IBISWorld’s Business Process Outsourcing market research report provides the latest industry statistics and industry trends, allowing you to identify the products and customers driving revenue growth and profitability. The industry report identifies the leading companies and offers strategic industry analysis of the key factors influencing the market.

Report Snapshot
Market Share of Companies
There are no companies with a dominant market share
Industry Statistics & Market Size
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Annual Growth 11-16
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Annual Growth 16-21
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What is the Business Process Outsourcing industry?

The Business Process Outsourcing industry is characterised by a low market share concentration, with the top four players estimated to account for less than 10% of industry revenue. This is due to the scope of the industry, comprising firms engaged in disparate outsourcing activities such as call centre operation, accounting, employment placement and debt collection services. However, each product segment is expected to be dominated by several businesses, such as IBM, ADP and Salmat Limited. Because of this, market share concentration within each product segment is expected to be higher than that of the overall industry... purchase to read more


Industry ProductsRelated ReportsTable of Contents
Major products in this industry
Customer relationship management servicesFinance and administrationHuman resources and recruitment servicesComputer software design and consultancy servicesMarketing and communications servicesDebt collection and security services

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